Checked in and did not receive a map of the property. We figured one didn't exist so we tried to explore on our own. Only hotel I have been to that doesn't have instructions on how to call room to room by the telephone. Nothing in the room describing amenities at the resort, hours, etc. Finally found the Yacht Club and kids were enjoying the beach. We went to the pool for 20-30 minutes and came back to the beach to gather our belongings when someone stole my kids buckets and shovels (but left their toy cars). Also, woke up on the last night with a live bug in my bed...It was not a bed bug. Not a pleasant experience. When talking with the Manager about not receiving a map, he listened to what I had to say but did not seem concerned. It looks like the Manager writes responses to the positive reviews posted here....hmmm.
- Official Description (provided by the hotel):
- ** Newly Renovated** Winner 2017 Conde Nast Reader Choice Awards and 2018 AAA Four Diamond Award. Texas' Premier Golf and Lake Resort located 45-minutes west of Austin in the heart of the Texas Wine Region. Situated on the shores of Lake LBJ in the heart of the Texas Hill Country, Horseshoe Bay Resort is a AAA four diamond lakeside golf resort providing full-service amenities, luxurious accommodations and unforgettable vacation experiences. From our three, award winning golf courses and our luxurious day spa to four swimming pools, tennis courts and family friendly lake activities, we invite you to come experience genuine Texas hospitality at an extraordinary lakeside vacation destination. ... more less
- Reservation Options:
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- Also Known As:
- Horseshoe Bay Resort Marriott Hotel Horseshoe Bay
- Marriott Horseshoe Bay Hotel
- Horseshoe Bay Marriott
- Horseshoe Bay Resort Texas