Let me begin by saying that this is one of the most fabulous resort properties I have been to. Lots of space, landscaped lawns, several pools to choose from, lovely restaurants and bars - all with al fresco options. However, a few words of caution- there is no empathy from the management despite paying a rather large sum over 6 nights of stay. A simple request to move us to the empty room opposite us, was met with total indifference (beware lace ous). The request was due to the noise factor coming in from a neighbouring condo construction. All this, aside from the anxious hours we faced when the front desk / reservation could not locate our bookings after a long over night flight and a 3 hr journey to the hotel. One last thing - the f&b sucks - the menu has all of 4 thai dishes and they arrive in the tiniest of portions. You are better off trudging elsewhere for meals, despite the fab resort settings...
- Official Description (provided by the hotel):
- 205 Room international hotel on the beachfront. Offers 3 restaurants, 2 bars, 1 coffee/pastry shop, fitness center, Quan Spa with 8 treatment rooms, underwater music in our island view pool, 140 meter lagoon pool and dual waterslides with an aquarium. Children can access Kids' Club and kids' raindance pool. For groups, we have a grand ballroom for 340 people, 5 meeting rooms and several outdoor spaces to enjoy functions at manicured lawns or at the beach. ... more less
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