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“Bestwestern vs Super 8”

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Super 8 Hidalgo/McAllen Area
Ranked #1 of 2 Hotels in Hidalgo
Monterrey
1 review
“Bestwestern vs Super 8”
Reviewed March 20, 2013

I love this hotel since it was opened (bestwestern Arena). It has excellent location for me. what I noted since it changed to S8 is the rates is more expensive and the breakfast was better before.
The floor of the dining room was dirty.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8

Helpful?
Thank Roberto S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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162 reviews from our community

Traveler rating
    53
    49
    35
    14
    11
See reviews for
77
30
5
29
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Providence, Rhode Island
Level Contributor
77 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed February 25, 2013

At ~$50/night, this place is a good bargain. The rooms look newly renovated and are the nicest $50 rooms we have stayed in. Staff was nice. The breakfast could use a little work. Super 8 needs to invest in some better coffee!

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank phillipsrhit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alice, Texas
Level Contributor
129 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed December 7, 2010

Somewhat new hotel, great place to stay if you are visiting the state farm arena next door, or if you are looking fr just a quiet place, not near any highways. I have stayed here on a few occasions and have always been treated great, and staff is very friendly.

  • Stayed December 2010, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cds72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monterrey, NL
1 review
Reviewed June 21, 2009

Seeing the review from above made me really upset because when I stayed at this hotel this weekend I was amazed at how friendly the staff was and how clean the rooms were. I noticed that most of the people are from mexico and just come for the shopping and the convenience of the international bridge, but this made it even better when using the amenities. It is quiet, perfect for relaxation especially outside in the pool area where we had the convenience of beeing able to call and have pizza delivered outside to us! My kids and I enjoyed it very much especially after a long drive that we decided to stay for the pool one more day.

  • Stayed June 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Isabel87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kitchener, Canada
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed May 27, 2009

Well, I thought that by picking a Best Western Hotel, it would be clean and nice. This is a new hotel, built in the last couple of years. They have decorated it very nice, but the housekeeping is terrible. We checked in to the hotel in the evening, and we were given a room on the 3rd floor facing 10th street. As I always do, I checked around to make sure it was okay, so the first thing I did was pull down the bed sheets, and I found black short hairs on the white sheets. I thought ew gross, and pulled them down further and found lots more black hairs, who knows which hairs those where, leg hairs or something else. Then I open up the night stand and there is a half box of condoms, disgusting. My husband went down to the front desk to tell the clerk, and he switched us to the next room. He said that there was a concert the week before and that no one had been in that room since then. He wasn't sure which housekeeper had cleaned the room, but it was obvious to me that the sheets hadn't been cleaned. So now I am wondering about the other rooms, is the next one clean? The bed seemed to be alright in the next room, but I threw the top comforter away to the floor, just in case. I got the worst sleep at this hotel, a nice way to end our holiday. They had cameras all over the place, which made me wonder if there were problems. We also had troubles getting the front desk by the phone, we had called a couple of times and no one was there to answer it. Other times we went down to the front desk and no one was there even after ringing their little bell. We never used the pool or the hot tub. They did have a guest office with internet, which was handy. They have they typical breakfast, cold muffins, fruit, cereal, coffee and juice. They did have a waffle maker there as well. In the rooms there was a microwave and a fridge.

The air conditioner was really annoying, it kept turning on and off all night. It went from being really noisy to dead quiet. I woke up a couple of times to the sounds of someone either having sex or watching a porno, either in the next room beside us or below us.

All in all I don't recommend this hotel at all to anyone.

  • Stayed May 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank CarolZ048
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Super 8 Hidalgo/McAllen Area

Property: Super 8 Hidalgo/McAllen Area
Address: 2520 N 10th Street, Hidalgo, TX 78557
Phone Number:
Location: United States > Texas > Hidalgo
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Hidalgo
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Super 8 Hidalgo/McAllen Area 2.5*
Number of rooms: 65
Official Description (provided by the hotel):
The Super 8 Hidalgo TX is a perfect place to stay whether you are traveling on business or pleasure. You will appreciate our attention to detail. This brand new property is full of luxurious upgrades including 42" flat-screen TVs, comfortable 30" high pillow top mattresses with down-alternative comforters, granite counters and a microwave and refrigerator in every room. ... more   less 
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