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“Stay here and be happy”
Review of Ramada Hewitt

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Ramada Hewitt
Ranked #2 of 2 Hotels in Hewitt
Castle Rock, Colorado
Level 6 Contributor
194 reviews
120 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
“Stay here and be happy”
Reviewed November 12, 2012

New and nice place to stay in the Waco area. Friendly staff, helpful. Rooms very clean and a great bedding package. South of downtown and easy to get around Waco from here. Stayed here several times in the past year and will keep coming back. Breakfast area is clean and the food was well served by staff.

Room Tip: Back side is a little more quite
See more room tips
  • Stayed July 2012, traveled on business
    • Value
    • Location
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Helpful?
Thank mas4467
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HieuRamada, General Manager at Ramada Hewitt, responded to this review, November 14, 2012
Dear mas4467,

Thank you for writing us a review on TripAdvisor. I'm excited to know that you enjoyed the hospitality of my staff and the comfort of our beds. We're pleased to know your stay with us was satisfactory and we appreciate the kind words you left for us. We thank you for your continuing business with us.

Kind Regards,
Hieu Tran
254 732 9823
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

442 reviews from our community

Traveler rating
    165
    86
    90
    61
    40
See reviews for
196
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18
93
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Italian first
  • Any
English first
1 review
Reviewed November 6, 2012

Stayed here for homecoming weekend at Baylor. Staff was wonderful and hotel was clean. Price were very reasonable and checking process was swift. Room had high ceiling so it was good for my tall self. Would recommend this hotel!

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
Thank SATexans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HieuRamada, General Manager at Ramada Hewitt, responded to this review, November 12, 2012
Dear SATexans,

Thank you for the kind review about our hotel on TripAdvisor. We're excited that you had a wonderful stay for the homecoming weekend. I'm glad that my staff took care of your needs and I will pass on your compliment to them. We thank you for your business and we hope to see you again in the near future.

Kind Regards,
Hieu Tran
254 732 9823
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Plano, Texas
1 review
Reviewed November 6, 2012

My stay at the Ramada was amazing. The staff was truely friendly and accomdating to all our needs. The room was very clean and new. The bed is really comfy and plush. The breakfest they serve in the morning was also very yummy. They had breakfest sausage, egg, and your healthy choices of fruits and cereal.

  • Stayed November 2012, traveled as a couple
    • Value
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Helpful?
Thank johnny l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HieuRamada, General Manager at Ramada Hewitt, responded to this review, November 7, 2012
Dear johnny l,

Thank you for writing us review about your stay on TripAdvisor. We're glad that you had a wonderful time at our hotel. Thank you for the kind words. I will pass your message to all my staff. We hope you had great time at Baylor Homecoming. Once again, thank you for your business and we hope to see you again in the near future.

Kind Regards,
Hieu Tran
254 732 9823
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Level 5 Contributor
68 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed November 5, 2012

A friend recommended the Ramada Hewitt as a place to stay when visiting Waco. Because of the excellent price during Baylor Homecoming weekend, my family stayed there (I hesitate to give away this secret, as hotels at good prices are hard to find that weekend).

The hotel is just one exit past the Highway 6 exit, so it is fairly close to Waco. The hotel was built about a year ago, but for some reason there is still construction going on in front of the hotel which may just be repairs. There is a strange fountain and lighted columns in front surrounded by a small picket fence, which do not go with the nice limestone decor on the front of the hotel.

The entrance looks nice with a two-story lobby, but there is a frayed rug on the floor which does not give a good impression. The guest rooms are fine and have a flat-screen TV, with a bathroom that is a nice size. The air conditioning in our room didn't work well, which is not a good thing in Texas ... even in November.

The breakfast is fine, but it seems like it was purchased at Costco.

  • Stayed November 2012, traveled with family
    • Value
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Helpful?
2 Thank TeamTex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HieuRamada, General Manager at Ramada Hewitt, responded to this review, November 6, 2012
Dear TeamTex,

Thank you for writing us a review on TripAdvisor. Recently our hotel entrance cover was damaged by a vehicle and it is currently under repair. Your suggestions and comments about our decor is greatly appreciated and we will put it into consideration. We hope you had a wonderful homecoming weekend at Baylor. Thank you for your patronage and we would love to see you again in the near future.

Kind Regards,
Hieu Tran
254 732 9823
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bonner Springs, KAnsas
Level 4 Contributor
44 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed November 5, 2012

This Ramada is new, clean and very convenient. We picked it because we were traveling with our cat and they are pet friendly. We were also very relieved to have a very safe and secure spot to park our boat right under a security light beside the building. The breakfast was nothing to brag about but we are not big breakfast eaters anyway. Our room had a Dallas Cowboys decor which was kind of cool. We will most likelly stay here again next year on our annual migration to south Texas.

  • Stayed October 2012, traveled as a couple
    • Value
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Helpful?
Thank Jeanne G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HieuRamada, General Manager at Ramada Hewitt, responded to this review, November 5, 2012
Dear valued guest,

Thank you for writing us a quick review. We're ecstatic that you had a wonderful stay at our hotel. Our parking is fully light along with security cameras to provide our guest with a strong sense of security when parking their automotive outside. We love pets and we understand how importantly it is to have them. On behalf of my staff, we thank you for your business and your kind mention of future visits to our hotel.

Kind Regards,
Hieu Tran
254 732 9823
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Level 5 Contributor
65 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed November 4, 2012

We were visiting our student at Waco and found this fairly inexpensive hotel, just about 10 minutes from the Baylor campus, south on I-35. It got good reviews by other travelers, so we decided to give it a try.

The hotel room was clean and comfortable, and relative to other hotels near Waco, fairly inexpensive. We got a good night's sleep...and that's what is most important.

I think the owners/hotel chain consider this a 2.5* hotel. In my honest opinion, it's definitely NOT that. I would say more like a very nice 1* hotel, or an average 2* hotel. Whoever did the construction did lots of "short cuts." The bathroom fixtures were not installed correctly, so lots of gaps at corners, etc. There are no vanity lights above the bathroom sink (so it makes it harder to put on make up, or to shave in the mornings). They picked the most unusual tile floor for the room/bathroom. The sheets, although freshly laundered, had permanent stains. Again, just little things.

If you need a clean, inexpensive place to stay in the Waco area, this place will work. Nothing more. Nothing less.

  • Stayed November 2012, traveled with family
    • Value
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Helpful?
2 Thank TravelFan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HieuRamada, General Manager at Ramada Hewitt, responded to this review, November 5, 2012
Dear valued guest,

Thank you for taking the time off and writing us a review. Your feedback is extremely important to us. We're glad that you had a wonderful night rest in our comfortable room. Our rates are very competitive for the room/amenities you're getting around town. We valued your opinions and we hope to see you again in the near future.

Kind Regards,
Hieu Tran
254 732 9823
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
DURANT
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 30, 2012

There were several parts of our stay that wasn't as good as the previous year. First there were repairs/construction being done to the outside of the hotel which wasn't very appealing. Secondly, there was a water stain above the shower (I was on the first floor). Lastly and the most concerning is our checkout. Upon reserving the room directly with the hotel, they were informed we'd pay in cash in order to avoid the several days authorization on our debit card. However as usual I gave them a credit card number to hold the reservation as requested. When a part of our party checked in (by the general manager) another card was requested to hold, he was informed they were already given a card however he said he needed one to slide. The person checking in gave it to him but again informed him we were paying in cash. This was acknowledged. Upon check out 2 days later, we were informed the entire room charge had been charged to the card that was swiped. This could've been a huge ordeal given we had the funds to pay for the room in cash and not in the bank account it was charged to however luckily there were enough funds to cover it. I asked if they could issue us a discount because this could ultimately result in overdraft fees at the bank and the girl helping said she could not and apologized. I was very unhappy about this and also the fact they were not willing to accommodate a discount for their mistake (discount even as small as the rollaway bed for 2 nights which by the way was very hard and uncomfortable).

  • Stayed October 2012, traveled with family
    • Value
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Review collected in partnership with Ramada

Helpful?
1 Thank Tiffany H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HieuRamada, General Manager at Ramada Hewitt, responded to this review, October 31, 2012
Dear valued guest,

Thank you for writing us a review about your stay. Upon check in, our hotel policy the reservation holder must have a present credit card in person so that we can swipe it into our system. Any credit card numbers taken over the phone is to hold the reservation and won't be charged until the date of arrival where the guest present us the card. When we swipe the credit card, the system will put an authorization hold of the full amount of the stay. If the guest did not want any authorization hold, they would pay the full amount in cash before checking in. I do apologize if that wasn't explain to you. I do understand that the small repair outside our building isn't appealing and we are fixing it as fast as possible. Please contact me via TripAdvisor so that I can credit you a partial discounts of your stay. Please understand that my staff aren't authorize to make any changes in billing without my prior permission. We hope your next stay with us will be a pleasant one and we thank you for your repetitive business with us.

Kind Regards,
Hieu Tran
254 732 9823
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramada Hewitt

Property: Ramada Hewitt
Address: 778 Sun Valley Blvd, Hewitt, TX 76643
Phone Number:
Location: United States > Texas > Hewitt
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Hewitt
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Ramada Hewitt 2.5*
Number of rooms: 64
Official Description (provided by the hotel):
Welcome to the New Ramada Hotel located in Hewitt, Texas, near Waco and Baylor University. Each beautiful room features contemporary decor, 32 in HD flat screen TV, free WiFi so you can do your thing and leave the rest to us at this new Ramada. Enjoy the free Deluxe Continental Breakfast for each registered guest. Kids under-18 stay free in the same room, same bedding, with the adult that they accompany. If you are traveling to Waco for a Baylor University Parents Weekend, Baylor Graduation, Baylor Bears Football or other Baylor event, the Hewitt Ramada is close enough to the Baylor campus for you to enjoy the event and have some free time. We are located only 1 mile away from the Hillcrest Hospital. We are not pet friendly and only accept ADA certified pets. ... more   less 
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