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Best Western Red Carpet Inn
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Reviews (158)
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All reviewsclean rooms and a great breakfasttexas townbest hotel in townremodeled roomsrestful sleepfirst floorplace to stayfront officeworking orderdecent hotelstayed for nightsthe air conditioningoff the highwayupon checkwalking distancedesk clerknice stay
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138 - 143 of 158 reviews
Reviewed October 11, 2013

I am currently writing this from the room I was allocated and I must say it is a disgrace. The carpet is patched, we have spent the last two hours killing flies in this room. The chairs are stained. The air conditioning is old. We would have moved out and requested a refund if it hadn't been so late and we were tired after a long drive. We were given a room right out the back 113.. The room also had a urine smell when we first walked in. It's very old and dated. They accept dogs (I don't have mine as she's back in Australia) but if they do maybe certain rooms be allocated and doggy occupants get them rooms. The bath towels are rough and scratchy. The only good thing going for it is the wifi is fast.

Room Tip: Perhaps another motel wold be good.
  • Stayed: October 2013, traveled as a couple
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1  Thank travelbug1959
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWhereford, General Manager at Best Western Red Carpet Inn, responded to this reviewResponded November 23, 2013

Dear Valued Guest,

Thank you for completing the survey regarding your recent stay at our property.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. If you would give us one call at front desk we would come and give you another Room. Our goal is to make our guest happy.

I hope you will consider staying with us again so that we can have another chance to provide you with exceptional service.


Sincerely,

Sam Patel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 3, 2013

Overall we had an average experience. A few complaints not enough towels for four guests, we ran out of toilet paper on our first night, and WIFI signal was very weak. One suggestion breakfast should be moved back to 10 to accommodate the non-early risers.

  • Stayed: September 2013, traveled with family
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Review collected in partnership with Best Western
Thank Maria L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 16, 2013

Because the excessive rates that hotels think they can charge and do, this is the only hotel that was decent for the amount under $100.00. I do give the ability to keep the rooms clean, just nerve racking when you have people hanging out in the balcony's because they have nothing better to do.

  • Stayed: September 2013, traveled on business
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Review collected in partnership with Best Western
Thank Thompson E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 9, 2013

Older property; roomy rooms; clean and comfortable. Staff is very friendly and helpful. Grounds are not well kept (but it IS West Texas - dusty and windy all the time). Quiet and easy to get to. I stay here every time I'm in the area - recommend this hotel when in Hereford.

  • Stayed: September 2013, traveled on business
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Review collected in partnership with Best Western
Thank Kat L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWhereford, Manager at Best Western Red Carpet Inn, responded to this reviewResponded September 13, 2013

To our Valued Guest,
Thank you very much for your feedback. As you know, we are in West Texas - Its always windy and dusty all the time. We work really hard to make sure each guest is taken care of and has a wonderful stay.Thank you for sharing your experience and look forward to seeing you again when you are in Hereford.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 29, 2013

The room was clean, well-kept, quiet with a comfortable bed, good television, and internet. There was a nice pool. Overall, you can't expect more for the price!! The staff was also very friendly. We did not try the breakfast, but heard from friends that it was very good.

  • Stayed: July 2013, traveled with friends
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Review collected in partnership with Best Western
Thank Chad H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWhereford, Manager at Best Western Red Carpet Inn, responded to this reviewResponded September 13, 2013

Dear Valued Guest,
We are delighted that your stay with us was nice. We thank you for your positive comments and look forward to seeing you on your next trip to Hereford.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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