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“Super clean property. ”

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Holiday Inn Express Hotel & Suites Henderson-Traffic Star
Ranked #2 of 5 Hotels in Henderson
Reviewed June 10, 2014 via mobile

I have stayed here many times. The property is well maintained. The rooms are well cleaned, the tub actually was shiny clean. The beds are comfortable. The staff is friendly and helpful. The breakfast was good with a nice variety. The Internet is slow but usable. The gym is adequately equipped.

Stayed: June 2014, traveled on business
Thank roxiekay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sanjay1000, Owner at Holiday Inn Express Hotel & Suites Henderson-Traffic Star, responded to this reviewResponded June 11, 2014

We appreciate you taking time from your schedule to let us know about your recent stay at Holiday Inn Express and Suites of Henderson. We are always happy to provide a consistently clean, comfortable and courteous place for our guest to stay. It is always a pleasure hear that we have meet our guest expectations. We look forward to seeing you again on your next visit to Henderson.

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41 - 47 of 107 reviews

Reviewed May 19, 2014

Just a stopover from Georgia to Austin, TX. It was clean, new, well cared for. The room was clean, bed really comfy, good AC unit, good bathroom. A few restaurants down the street but we ordered Pizza Hut delivered and it was really good. Breakfast was pretty good and varied. The little omelet things were pretty good around the edges but the filling was superfluous. Should have been chunkier or cheesier or just not filled at all. Really would recommend it and would stay again when we go thru the area.

  • Stayed: May 2014, traveled on business
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Thank Mimi S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sanjay1000, Owner at Holiday Inn Express Hotel & Suites Henderson-Traffic Star, responded to this reviewResponded June 6, 2014

Thank you for choosing Holiday Inn Express and Suites of Henderson and taking the time to let us know about your stay with us. We strive to provide a clean and comfortable place for our guest to stay and to provide exceptional customer service with all of our guest needs. We look forward to having you again when in this area.

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Reviewed April 9, 2014

A pleasant stay in this friendly town. Has a small outside pool, and fitness center. Rooms exceptionally clean and all facilities worked great. Reasonable hot breakfast every day. Nice range of soft pillows and the bed was very comfortable.

Room Tip: We got a queen double
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  • Stayed: April 2014, traveled on business
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Thank BlueHeeler777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sanjay1000, Owner at Holiday Inn Express Hotel & Suites Henderson-Traffic Star, responded to this reviewResponded April 11, 2014

We appreciate you taking time from your schedule to let us know about your recent stay at Holiday Inn Express and Suites of Henderson. We are always happy to provide a consistently clean, comfortable and courteous place for our guest to stay. We look forward to seeing you again on your next visit to Henderson.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 26, 2014

Stayed here just last week, during the crazy storm, due to work and it was quite pleasant. the room was well-tended and the restrooms were very clean. Only complaint was that I should have brought my own pillows but otherwise I slept great. I have stayed at other HIEs due to work and each one has been exceptional and the prices have been quite reasonable. I do recommend staying at any of the HIEs.

  • Stayed: January 2014, traveled on business
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Thank josef5937
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sanjay1000, Owner at Holiday Inn Express Hotel & Suites Henderson-Traffic Star, responded to this reviewResponded March 24, 2014

Thank you for choosing Holiday Inn Express and Suites of Henderson and taking the time to let us know about your stay with us. We strive to provide a clean and comfortable place for our guest to stay and to provide exceptional customer service with all of our guest needs. We look forward to having you again when in this area.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 23, 2014

Am happy that this property is open in Henderson as the other choices in town leave a bit to be desired. Check-In was smooth and easy. My room was very comfortable with plenty of room to work, relax and sleep. I appreciated there being both firm and soft pillows on the bed [marked as such no less] since that is always a tug-of-war between two distinct preferences.

The breakfast area was nicely set up and the morning I ate had a bountiful spread that included scrambled eggs, biscuits, sausage patties, sausage gravy, pancakes, 4 different cereals, 4 juices, an array of breads, muffins and bagels for toasting along with yogurt and milk. I did not have one of the renowned cinammon rolls, but they sure looked good.

There is an exercise room with TV, 2 treadmills and a bike and a business center as well. The free wi-fi access worked throughout the property and I never once lost my signal and was not required to log back in every hour like at many such properties.

Should I ever travel to Henderson again, I will most definitely stay here.

  • Stayed: January 2014, traveled on business
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Thank uncsig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sanjay1000, Owner at Holiday Inn Express Hotel & Suites Henderson-Traffic Star, responded to this reviewResponded March 24, 2014

We appreciate you taking time from your schedule to let us know about your recent stay at Holiday Inn Express and Suites of Henderson. We are always happy to provide a consistantly clean, comfortable and courteous place for our guest to stay. We look forward to seeing you again on your next visit to Henderson.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 4, 2014

I like Holiday Inn Expresses, I have stayed at many of them. My recent experience at the Holiday Inn Express & Suites in Henderson, Texas was exceptional. It is the best Holiday Inn Express I have ever stayed at. The facilities, the service, the friendliness of the entire staff, and the quality of the 'free' breakfast were all excellent.

Room Tip: As far as I could tell all the rooms are excellent.
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  • Stayed: December 2013, traveled as a couple
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Thank John W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sanjay1000, Owner at Holiday Inn Express Hotel & Suites Henderson-Traffic Star, responded to this reviewResponded March 24, 2014

We appreciate you taking time from your schedule to let us know about your recent stay at Holiday Inn Express and Suites of Henderson. We are always happy to provide a consistantly clean, comfortable and courteous place for our guest to stay.We look forward to seeing you again on your next visit to Henderson.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 24, 2013

Clean property with very loud doors and echo making hallways. Had trouble sleeping due to the noise, and we are very sound sleepers. These doors are very loud, and there is an echo chamber in the hallways.
HIE is well known for breakfast, this property did not make it up to that standard. No gravy, no bacon, no ham, only eggs, sausage links, and pancake machine. All others cold offerings. No chocolate milk, either. This was in the middle of breakfast hours........
We were on points, using point breaks, so we can't complain, but would go elsewhere if we had to pay.

  • Stayed: December 2013, traveled as a couple
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Thank councilman05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Henderson-Traffic Star, responded to this reviewResponded January 8, 2014

Dear councilman05,

Thank you for taking the time to provide feedback on your stay. It is unfortunate the ambient noise levels prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction.

Thank you again for your comments, we look forward to serving you in the future.

Sincerely,

Ben J
Case Manager
IHGCare

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Additional Information about Holiday Inn Express Hotel & Suites Henderson-Traffic Star

Address: 300 Kilgore Dr, Henderson, TX 75652-5216
Phone Number:
Location: United States > Texas > Henderson
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Henderson
Price Range: $109 - $153 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Henderson-Traffic Star 2.5*
Number of rooms: 64
Official Description (provided by the hotel):
Welcome to the New Holiday Inn Express Hotel & Suites-Henderson-Traffic Star. We are excited to be your premier hotel while staying in Henderson. Enjoy all the comforts of home in this newly built Holiday Inn Express Hotel & Suites. Stay Smart with our Simply Smart hot breakfast located near the front desk and offers convenient hours to accommodate our early birds. Located off US 259 in the heart of the crossroads of Henderson and convenient to business locations such as International Paper, Rusk County Youth Expo Center, Mansfield Plumbing Products, Wilkerson Trailer Sales, Blankenship Marine, Capco Fabricators, Panel Truss Texas and Sandlers Bar-B-Que Sales. All of these business s are located within 3 miles of the hotel. If you have some extra time or if you are coming in on a more leisurely visit, stop by Lake Forest Park, Depot Museum, Howard Dickinson House, Oak Hill Raceway, PRCA Dodge Series Rodeo, Jordan s Plant Farm or visit the downtown historic area with eclectic shopping. Stay Smart while staying in Henderson and find things like hot breakfast, free high-speed Internet, free local phone calls, and Simply Smart plush bedding a standard of excellence and value. We look forward to offering you our Stay Real service culture where our guests comes first! ... more   less 
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Holiday Inn Express Hotel And Suites Henderson-Traffic Star

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