We were in Hempstead for an early Thanksgiving with friends. They did not have a hotel recommendation, so I picked based on fewest negative comments in the reviews, and it’s location. When we arrived, the desk clerk said he did not have a suite room as I reserved – I did not reserve a suite. We got what we wanted –- a regular king. They have a very loud and irritating chime on the office door, good for them I guess, that seemed to go on forever.
The room was rather stark and had a noticeable unpleasant sweet odor. It was clean however. The only chair was the desk chair. The safety instructions say to double lock the door, but there was no deadbolt mechanism. The TV remote did not work, but was fixed promptly. It was VERY noisy, no room-to-room sound proofing, well into the early morning hours. They advertised high speed internet, but there was no clue in the room and it would have disturbed my wife at the time I wanted to use it to ask for help. Couldn’t get dial-up to work.
We prefer something a little better than this and will have to come up with something different if we come back next year. I had lower expectations based on the price, but I was still disappointed. I kept telling myself that it was okay for one night.
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