I was just there this evening. The only thing good about the whole experience was Kristy, our waitress. The decor was pretty but as far as management and the food, absolutely aweful!!
This is a new restaurant in Greenville. My daughter and I finally tried it for the first time....it was also our last time. They seated us rather quickly(we were there around 5pm on Thursday evening, no crowd at all).
The atmosphere was great, actually thought this would be good, but I was so wrong. The did give us complimentary bread(its a baked pizza crust with oil & very little garlic cooked and cut), it was the best thing about our food experience here. We ordered a trio plate of stuffed manicotti...spinach/cheese, sausage and 4 cheese along with side salads for both of us. Their salads consist of romaine lettuce, 2 grape tomatoes & store bought croutons tossed with a water-downed dressing(ours was ranch). Very disappointed in them but still on a first visit, your just getting a feel of the placy. It took quite a long time(about 20 mins) for our food to even reach our table. When they sat the entree in front of us, we were stunned! You could not even see the manicotti at all for the layer of cheese topped with a layer of pure grease, it was so nasty(and yes I took a pic). We did try them, but we only finished 2 out of the 6 because it was so layered in grease. I was ready to get my check when the waitress asked me what I thought of the dish(since I'm sure she noticed we had barely eaten it) and I told her. I explained that the dish was way too greasy and we couldn't eat it. She asked me(tried to save it) by asking me if it was just "too rich". I explained to her that it wasn't rich, it was drowing in grease and was not good at all. She asked if we wanted anything else, I said no. She took it upon herself to get the manager and he did come over to the table at that time. He asked how the food was and I explained the same to him again. He asked if we wanted a free desert or anything and I said no. I did ask him if the manicotti was fresh or frozen(all of them were perfectly uniformed with perfectly rectangular shaped cheese in them)...he said fresh made every morning. I cook homemade pasta at home and they don't look that way if everything is "fresh". He apologized and removed the plate so I figured he was getting our check. We waited almost another 10 minutes for the check to come over with no change on the amount for the entree(We only ate 2 of the six manicotti on the plate so yes I figured there would be at least a 1/2 adjustment). Instead we were handed a full price bill. I was upset, didn't get ugly with anyone, but did state a fact to the waitress that we would never return to eat there. The next thing I know another manager is putting a 2nd bill down for just the salads and he left very quickly. The waitress, Kristy, and I'll say this again, she was great, tried her very best to ask me to come back and I said there would be no 2nd chance. She stated that she had to ask a 2nd manager on duty to do something about the bill since we hadn't eaten the food. I didn't eat the pizza, but I have stuffed manicotti all the time at Italian restaurants.....and this was less than good to me. If you want Italian and you're in Greenville, Tony's is a much better choice for good food, but the best Italian is still Napoli's in Firewheel(Hwy 78 & George Bush Frwy)!