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“Good, quiet place”

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Express Inn And Suites
Ranked #9 of 12 Hotels in Greenville
Dallas, Texas
Level 6 Contributor
129 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
“Good, quiet place”
Reviewed October 10, 2013

Helpful staff, great location close to highway. I didn't use it but it has a pool and also a little room to work out.They said they recently renovated and updated it. There is also a bar/dance/karaoke place inside the hotel, called The Hangar; it is kind of hidden and you don't notice it form the outside if you don't pay attention to the big sign just outside the hotel.

Room Tip: The rooms close to "The Hangar" might get a little bit of the noise until midnight. Also...
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  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank elturcogrande
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EXPRESSINN, Owner at Express Inn And Suites, responded to this review, October 14, 2013
Thank you for taking the time to share your most recent experiences with us on Tripadvisor. The hotel renovation is now 100% complete. Greenville now has a fresh clean interior corridor hotel with a bar & grill on-site.
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27 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (5)
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English first
GOTHA
Level 5 Contributor
82 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed August 22, 2013

This used to be the Holiday Inn and was THE hotel back in its heyday. It's still a nice one, just not a Hilton, but less expensive too. Nice and roomy and quiet. The continental breakfast had Texas waffles you can make, but not much else. Advertized as full breakfast. The gym had a nice all-in-one piece fairly well maintained.

Room Tip: Very quiet and off the Interstate
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank spyderman_O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EXPRESSINN, Owner at Express Inn And Suites, responded to this review, August 23, 2013
Express Inn & Suites is by far the largest hotel in Greenville. The hotel does have a full service Bar & Grill on site which is very popular with our guests. We pride ourselves on providing quite and comfortable accommodations. Being the largest hotel in Greenville, we are able to have completely separate smoking and non smoking buildings.

Thank you very much for taking the time to give such positive feedback on the worlds most popular review site, Tripadvisor.
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1 review
Reviewed August 4, 2013

Pros: The pool was nice. There was plenty of seating and a grill. The breakfast was a continental breakfast plus they had a waffle iron so you could make waffles. The room was pretty clean. The bed was firm (I like that), and the comforter was soft. I couldn't hear guests in other rooms. There was a microwave, coffee pot, and a good size fridge in the room. Cold A/C (in room, not in the hall). The staff was very nice.

Cons: The pillows were small. They were the size of decorator pillows you put on a sofa. They used to have small bottles of shampoo, conditioner, and lotion. Now it is just a free sample size packet of "conditioning shampoo." Women need real conditioner. My hair was not soft. The towels weren't white, although they were supposed to be, and weren't soft. I wish there was a channel guide, a note pad, and pen on the desk. I never thought it was important until we didn't have it. The worst thing was going in the halls. They were a sauna! The A/C was off in all of the halls.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JLB012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EXPRESSINN, Owner at Express Inn And Suites, responded to this review, August 5, 2013
The hotel has undergone a major renovation since a change in ownership six months ago. Prior to taking over the hotel, there was no heating and cooling available in the hallways. We have installed heating and cooling vents in the hallways, however we are trying to schedule a crane to lift the big units onto the roof. This issue shall be addressed by the end of this month.

The hotel is in a transition from cable to directv. We shall be increasing our channel lineup to include more sports and movie channels. Once this transition is complete, we shall be putting in new T.V. guides in all rooms.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 5 Contributor
57 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed July 18, 2013 via mobile

Staying here as I'm writing this review. Great pool, 8 ft deep. Helpful front desk staff. Convenient location with big truck parking. Lots of rooms being remodeled but we have been here all afternoon and haven't heard much noise. Nice comfortable beds with white down comforters and plenty of pillows and towels. Would stay here again!

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cdhb6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EXPRESSINN, Owner at Express Inn And Suites, responded to this review, July 19, 2013
I am very pleased at reading the five star review you gave the hotel. Express Inn & Suites is the largest and only full service hotel in Greenville. The hotel has all the amenities a guest could need for a short or long term stay.

The hotel has a bar and grill on site so guests do not have to leave for food or drinks. We also have the largest truck parking in town with the lowest CLC rate.
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1 review
Reviewed July 16, 2013

Stayed here last week and had no issues. Check in and check out were smooth. Room was fresh and looked pretty new. Beds were VERY comfortable...The room was very clean as well...WiFi worked great and breakfast was included. Didn't get to enjoy the pool because of the rain though. At the end of my long days, I'd go to the bar and have a beer before bed. I highly recommend this hotel to anybody \passing through looking for a reasonable price and a great room. True value. See you guys in September when I'll be back in town.

Room Tip: Ask for their newly renovated rooms. Not all of them are renovated yet but you can see that they are...
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  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ABVI-McKINNEY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EXPRESSINN, Owner at Express Inn And Suites, responded to this review, November 23, 2013
Thank you for recently being our guest and for the kind review.

I'm very happy that you enjoyed your stay while in Greenville. It sounds like you had a great time and were able to truly enjoy the experience our team provided. Our team takes great pride knowing we were able to exceed your expectations.

We look forward to welcoming you home again soon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 10, 2013

Hotel is in great condition.. front desk staff were very friendly and helpful. The lady inform us that the current owners have spent a lot of money throughout the hotel & bar. Stayed here for a few nights and had nothing to complain about. The room came with a microwave and refrigerator, coffee maker, iron and ironing board. VERY reasonable in price and has a very nice swimming pool. Breakfast was also included in there price.. I will be back again!!

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mrd96099
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EXPRESSINN, Owner at Express Inn And Suites, responded to this review, July 15, 2013
Thank you for taking the time to review our hotel. The hotel has recently had a change in ownership and management. The new owners have completely renovated the inside and outside of the hotel. All of the rooms have been completely modernized with new paint, texture and carpet.

We look forward to seeing you in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
DeFuniak Springs, Florida, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 22, 2013

worst motel ever been to last night my truck was damaged an been to office 3 times to day to talk to manager she has been avoiding me all day not a proffesshial!rude service from front office toilet is broke ac dont work carpet at door ripped bad shall i go one ! I DO NOT RECOMMEND ANYONE STAY HERE!!!!!!!!!!!

  • Stayed March 2013, traveled on business
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Cindy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EXPRESSINN, Owner at Express Inn And Suites, responded to this review, July 15, 2013
I am sorry to hear about your negative experience at our hotel. The hotel has now had a change in management and has now been completely remodeled. The maintenance engineer has resolved all of the in room issues that you had.

The hotel does have 32 security cameras which are constantly monitored. Guest security is a top priority at our hotel.

I hope you consider our newly remodeled hotel when you do return to the area and give the new management an opportunity to get a five star review from you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Express Inn And Suites

Property: Express Inn And Suites
Address: 1215 I-30 East, Greenville, TX 75402 (Formerly Quality Inn Greenville)
Location: United States > Texas > Greenville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 12 Hotels in Greenville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Express Inn And Suites 2.5*
Number of rooms: 200
Official Description (provided by the hotel):
Express Inn and Suites is the largest and only full service hotel in Greenville, TX. This hotel features a full service, on-site Bar and Grill, an outdoor pool, exercise room, and Free WiFi in all rooms. We also have a Guest Laundry in the hotel for the convenience of our guests.Real Southern hospitality can only be found at the Express Inn & Suites of Greenville. We have the very best rates in Greenville on both nightly and weekly stays. All guest rooms feature 42" flat screen televisions, premium bedding, high-speed internet access, coffeemaker, microwave and refrigerator. If you like to travel with your pet, we do allow pets with an additional fee. Please contact hotel directly for available pet friendly rooms. Smoking and Non-Smoking rooms are provided in separate buildings for the comfort of all our guests. For added pleasure, we welcome you to enjoy our on-site Bar and Grill, The Hangar, for food, drinks, live music, karaoke, beer pong, pool and more. ... more   less 
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Also Known As:
Quality Inn Greenville
Greenville Quality Inn

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