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TownePlace Suites Dallas DFW Airport North/Grapevine
Ranked #7 of 18 Hotels in Grapevine
Certificate of Excellence
park city utah
Level Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Nice new hotel”
3 of 5 stars Reviewed January 13, 2014

Service is good, the rooms are nice & clean, the kitchens are good. But, they claim they have free internet, and it is pretty much useless. They also have a higher speed 'pay' internet, and it is just as much of a disaster (I will be asking them to remove that charge!). It may be because the property is just so new.
Keeping this shorter than normal, so I can post it before the internet stops!

  • Stayed January 2014, traveled on business
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank movinglights
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMGrapevine, General Manager at TownePlace Suites Dallas DFW Airport North/Grapevine, responded to this review, January 23, 2014
We are certainly open for constructive feedback and we wish to let you know that all your comments and words of encouragement inspires us to continue our effort for service excellence. Thank you for bringing your concerns to our attention, for this will greatly aid us in improving our hotel services in total. The feedback regarding the internet connection is indeed troubling. We would like to sincerely apologize for our shortcomings, and we assure you that this issue will be subject for evaluation so that proper modifications will be implemented. Thank you for appreciating our other services and taking notice of the room cleanliness as well as the good accommodation in total. We hope that we may be given a chance to better serve you should you reconsider and stay with us again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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179 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (34)
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Additional Information about TownePlace Suites Dallas DFW Airport North/Grapevine

Property: TownePlace Suites Dallas DFW Airport North/Grapevine
Address: 2200 Bass Pro Dr, Grapevine, TX 76051-2117 (Formerly TownePlace Suites Dallas Grapevine)
Location: United States > Texas > Grapevine
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #7 of 18 Hotels in Grapevine
Price Range (Based on Average Rates): $$
Hotel Class:3 star — TownePlace Suites Dallas DFW Airport North/Grapevine 3*
Number of rooms: 120
Official Description (provided by the hotel):
Discover the ideal work-life balance at the TownePlace Suites Dallas DFW Airport North/Grapevine. Our goal is to help you reach your full potential during your extended stay in Grapevine, TX. ... more   less 
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