Often over crowded and loud. Off season is great! It is quieter and not so much chaos. Like salt over chlorine. They have a mix. Hot tub rules need to be enforced more re: children in adult tub. Kids get too rough and rowdy on the buckets and "guns". Gets tables wet when you are eating or sitting there. Need more discipline on the kids or guards to stop it. Lazy river is nice but can get rough. Can't just float because the kids are always pushing and dumping buckets on you. Wave pool is great! Like the little kiddy area on it. Kids section is nice but parents come on get swim diapers on that work. Shutting down all the time to "clean" gets old. Nicely decorated. Could use more tables and cabanas. Great escape from the cold. Was awesome to watch it snow out the big windows while sitting in a hot tub in an 84degree room. Granddaughters love the place!