This place is crazy big and crazy good.
The main area under the atrium is designed to look like the Alamo, albeit with waterways, fountains and restaurants.
I had a room on the 9th (top) floor of the Riverview Walk side. It was spacious, luxurious and had a balcony with a view of the whole atrium.
You should walk the grounds to see how big it is and how many things there are to see and do. Lots of restaurants, a sports bar with the hugest screen, fitness centre and spa, shops and a Fedex store to send all those vacation purchases home.
My room was lovely, large and comfortable. There is a desk, fridge & coffeemaker. The tv was inside the armoire - which is nice as it faces the bed - so you can hide it away when you sleep.
I did have an issue with the service as I asked for some half-and-half for my coffee. I refuse to use the awful powdered creamer that most hotels expect us to use. I called at 4.30pm and nothing had arrived before I left for dinner at 5.30pm. I figured it was on its way up and would be put into my fridge for when I got back.
No such luck. When I got back at 10.30pm I called again. Half an hour later, still nothing, so I called again.
At this time I realised that my airconditioner was blowing cold air (as I had a cold, this was not good). Calling down to maintenance received a much speedier response. Two workmen came up and fixed it in a jiffy...at the same time my cream was finally delivered.
It's understandable to have staffing issues in a place this big, but I was a little disappointed that it took three calls just to get some cream.
I give it a 'very good' as there is nothing between 'average' and 'very good'. A solid 'good' is where I would put this particular experience.
- Official Description (provided by the hotel):
- You'll arrive at Gaylord Texan Resort & Convention Center through a ranch-style archway surrounded by rolling pastureland. Along the way, rugged canyon walls rise steadily to frame your first glimpse of the breathtaking Grapevine, Texas hotel. Sitting high on a bluff overlooking the glistening waters of Lake Grapevine, just eight minutes from DFW International Airport, this awe-inspiring resort welcomes you to an authentic Texas experience. From the colorful Riverwalk and wide-open Texas Hill Country to the aura of Southwest-style architecture and the majestic Rio-Grande, its all here under our signature glass dome. Here, we offer state-of-the-art convention and meeting facilities, endless entertainment, World-class spa & fitness center, lavish guest rooms and our tradition of unsurpassed hospitality. Everything in on place so you can have it all. ... more less
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- Also Known As:
- Gaylord Texan Resort And Convention Center
- Gaylord Texan Hotel Grapevine
- Gaylord Texas Resort
- Gaylord Texas Hotel
- The Gaylord Texan
- Gaylord Texan Grapevine
- Gaylord Texan Resort Convention Center
- Gaylord Grapevine