The Gaylord Texan is grand... but I must say it isn't "grand" on attention to detail. Here is what I loved and what I didn't love:
What I loved: Overall, the atrium will take your breath away. It is really amazing. The different themed restaurants provide a nice variety from which to choose. You can use the spa amenities as a hotel guest-- loved working out and then sitting in the lavender-infused steamroom and sauna. Really nice! The Glass Cactus is a beautiful venue-- very cool.
What I didn't love: Once you get beyond the grandness of the resort, there are many items that are left to be desired. Our cleaning service was so-so. We had dirty glasses (which had garbage in them to indicate we were finished) and dishes in our room for 2 days. I finally had to put them outside the room to get them taken away. The Keuring coffee machine is a nice touch-- but once we used the tea canisters, they replaced them with coffee. A really guest-focused hotel would know that if I drink tea, replace it with tea, not coffee. The beds are really hard and really uncomfortable. Additionally, our shower dribbled out water.
Overall, it was a nice place. However, I do not feel the value was worth the price.
- Official Description (provided by the hotel):
- You'll arrive at Gaylord Texan Resort & Convention Center through a ranch-style archway surrounded by rolling pastureland. Along the way, rugged canyon walls rise steadily to frame your first glimpse of the breathtaking Grapevine, Texas hotel. Sitting high on a bluff overlooking the glistening waters of Lake Grapevine, just eight minutes from DFW International Airport, this awe-inspiring resort welcomes you to an authentic Texas experience. From the colorful Riverwalk and wide-open Texas Hill Country to the aura of Southwest-style architecture and the majestic Rio-Grande, its all here under our signature glass dome. Here, we offer state-of-the-art convention and meeting facilities, endless entertainment, World-class spa & fitness center, lavish guest rooms and our tradition of unsurpassed hospitality. Everything in on place so you can have it all. ... more less
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- Also Known As:
- Gaylord Texan Resort And Convention Center
- Gaylord Texan Hotel Grapevine
- Gaylord Texas Resort
- Gaylord Texas Hotel
- The Gaylord Texan
- Gaylord Texan Grapevine
- Gaylord Texan Resort Convention Center
- Gaylord Grapevine