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All reviews tennis courts the executive lounge bonnie and clyde austin ranch outdoor pool business hotel very nice hotel grapevine mills mall the hotel staff business trip free shuttle close to the airport room service enjoyed my stay rooms were very clean bed was very comfortable breakfast buffet
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Reviewed November 15, 2017

The accommodations were excellent. All staff I encountered from the driver in the free shuttle service, to the waitresses in the restaurant, to the check in staff, were helpful, caring and always concerned with my satisfaction. The room was spacious, clean and comfortable. Food buffets had lots of options and food was tasty. Very nice hotel that I definitely recommend.

  • Stayed: November 2017, traveled on business
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Review collected in partnership with Hilton Hotels & Resorts
Thank D663EXdanielleh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 14, 2017 via mobile

Stayed three days for a conference and the hotel is above average for a “conference hotel”. Staff was accommodating and polite. Facilities are in good shape. Room was fresh and clean. The one big negative was the $7 per person charge for the shuttle. A trip to downtown Grapevine for four was $6 with Uber and would have been $28 using the hotel shuttle. Please don’t call it a shuttle. It’s an expensive cab.

Stayed: November 2017, traveled on business
Thank Adam12WI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 14, 2017

Very nice hotel...free parking ...great internet ...however my being a Hilton Honors member was never acknowledged or honored. The shower design is awful the bathroom floor gets totally soaked while showering.

  • Stayed: November 2017, traveled on business
    • Value
    • Location
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Review collected in partnership with Hilton Hotels & Resorts
Thank UC1304
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 11, 2017

We stayed for one night in a King room on the top floor. The property has some age on it but we received excellent guest service from everyone we made contact with (Front Desk, Lobby Bar, Coffee Shop) Unfortunately in the morning when we were packing we noticed some small bugs on the nightstand. They weren't bed bugs thankfully, but were very small ants. We notified the front desk at check out and they were very apologetic and said they'd have the room looked at immediately. For the price this was a good value, but I don't know if it really qualifies for four star rating.

  • Stayed: November 2017, traveled as a couple
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Thank okbulldog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 9, 2017

We recently attended a 3-day Junior League conference here. The facility was very nice and the staff kept the conference running smoothly. Excellent service and food from the venue. Convenient location to the airport and shopping.

  • Stayed: November 2017, traveled on business
    • Location
    • Sleep Quality
    • Service
Thank Coral D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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