We were extremely disappointed in this property. Here are some things that were troubling to our family and impacted our stay. The TV speakers were broken. The 1st room had a foul odor and the odor in the 2nd room we moved to(at 9:30 pm) was not any better. None of the ice machines were working in the building on any floors. Our room was dirty in the kitchenette area (microwave) the linens were not changed from the last tenants. There were crumbs in the beds. There was urine on the floor in the bathroom. The complimentary paper plates in our room had been previously used. There was no cold water in the sink or the shower. There were no sheets for the pullout bed. However, there was an extra blanket and pillow for the pullout bed though. When we tried to call the front desk for assistance over the two days, no one ever answered the phone. In all, we tried to find positive things about the location and really came up empty handed. I know we were not alone in our feelings because we heard other guests complaining in the lobby.
- Official Description (provided by the hotel):
- Newly remodeled, the Hyatt Place Dallas/North Arlington/Grand Prairie is located 2.4 miles from Six Flags Over Texas and only 3.6 miles from AT&T Stadium. The streamlined rooms feature free Wi-Fi, 42-inch flat-screen TVs, separate living areas and pull-out sofas. They also come with mini-fridges, work areas and coffeemakers. The hotel offers complimentary hot breakfast, parking and an area shuttle. Other amenities include an outdoor pool, a 24-hour exercise room and a coffee/cocktails bar. There's also a 24/7 made-to-order menu and a grab-and-go market, as well as a business center. ... more less
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- Also Known As:
- Hyatt Place Dallas/Grand Prairie Hotel Grand Prairie
- Hyatt Place Grand Prairie
- Grand Prairie Hyatt
- Hyatt Grand Prairie