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Best Western Grandbury Inn & Suites
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Reviews (302)
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All reviewsfront deskjacuzzi roomawesome servicecheck in was easythe holiday innworking ordereasy accessthe hotel staffcomfortable stayhotel is cleangreat roomcomfortable bedsdefinitely stay here againgreat place to staynext morningenjoyed our staymy parents
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Reviewed May 7, 2013

We checked in to this hotel on a Friday afternoon. The desk clerk was very accommodating and had all of our information ready to enter, in no time flat! Breakfast the next morning was a grand affair, with everything you could want to eat! The staff was very helpful and courteous and couldn't have done any more for us. We have stayed here before and have always had excellent service from everyone. I'm sure we will be back again!!

  • Stayed: May 2013, traveled on business
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Thank yahkeh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWGIS, General Manager at Best Western Grandbury Inn & Suites, responded to this reviewResponded May 10, 2013

Thank you so very much! We are glad your stay was enjoyable! We enjoyed having you and look forward to seeing you again when you are back in Granbury. If I can assist you in any way, please contact me at 817-573-4239 or 44579@hotel.bestwestern.com. - L. Notgrass

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Reviewed May 2, 2013

On Tuesday evening, April 23, 2013, I was welcomed by Solomon at the front desk of the Best Western Granbury Inn & Suites. I remember him because of his name--because I love God's Word, the Holy Scriptures. Wisdom, I have gleaned from King Solomon's proverbs! Naturally, Solomon, the excellent front-desk employee of the Best Western Granbury Inn & Suites, had a name that I would remember! As for the other employees, both day and night shifts, I may not remember their names, but I do remember their faces. Especially, I remember their friendly helpfulness with any and every request that I made through the end of my stay on Friday morning, April 26, How they each and corporately treated me as their hotel guest was, I am certain, how each of them would also hope to be treated. This staff exemplified the Golden Rule!

  • Stayed: April 2013, traveled solo
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Thank Eve R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWGIS, General Manager at Best Western Grandbury Inn & Suites, responded to this reviewResponded May 6, 2013

Thank you for the great review! Solomon is a great asset to our hotel as well as our entire staff. We are so glad you enjoyed your stay! If I can ever be of assistance, please contact me at 817-573-4239 or 44579@hotel.bestwestern.com - L. Notgrass

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Reviewed April 22, 2013

Our high school has used this Best Western for several years when we travel for regional academic competition. We take on average about 25 students and coaches, but we have had as many as 40. The management and staff are always friendly. The front desk has our room keys ready when we arrive and the bill ready when we leave. They have been willing to get breakfast early if we need it. On our last visit, a student left some personal belongings in the pool area. He did not realize the items were missing until several hours after we had left the hotel. The staff located the items quickly and let us know that they would keep them at the front desk until we could return to claim them.

  • Stayed: April 2013, traveled on business
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Thank Beth F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWGIS, General Manager at Best Western Grandbury Inn & Suites, responded to this reviewResponded April 24, 2013

Thanks Beth for the awesome review! We enjoy your group and really appreciate working with you. We look forward to seeing you again next year. If you ever need anything, you can reach me at 817-573-4239 or 44579@hotel.bestwestern.com. L. Notgrass- GM

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Reviewed April 18, 2013

I have stayed at this Best Western 4 times in last few years. I am a big fan of the Best Western name in general and always like staying at them when I am on the road working or for pleasure. This Best Western is in a great location in Granbury. Not everything has always been perfect, but the staff has always done everything to make up for it with their kindness. Hotel in very clean in all areas, lobby is very welcoming. Breakfast is good, they change it up more than other places. Parking is a little tight but nothing they can do about that. Beds are comfy and rooms are good sized. Nice flat screen tv's in all rooms. Internet is good, depending on when u try to get on, but thats normal for most hotels. The hotel staff is knowledgable of the area, and are very nice. Always welcome u back or greet u coming in. One of my favorite BW sites I stay at hands down! Josh B.

  • Stayed: April 2013, traveled on business
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Thank JoshBny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWGIS, General Manager at Best Western Grandbury Inn & Suites, responded to this reviewResponded April 22, 2013

Thanks Josh! We love having you stay when you are in Granbury. Thanks for your patience when 'issues' arise! Should you ever need anything, you can contact me at 817-573-4239 or 44579@hotel.bestwestern.com. We will see you next year! L. Notgrass-GM

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Reviewed April 13, 2013 via mobile

The rooms appear about average to me..First floor noisy, but that happens in other hotels..The bathroom area I was not overly impressed with..I found the parking a bit tight in the front of the hotel..Location is very good.. Value for price paid I believe is just a touch too high..Breakfast to me seemed ok..The staff is friendly..

  • Stayed: January 2013
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Thank cjc1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWGIS, General Manager at Best Western Grandbury Inn & Suites, responded to this reviewResponded April 15, 2013

We are glad you stayed with us. Thank you for taking the time to send in a review. I apologize for not exceeding your expectations. If I can ever assist you in any way when you are in Granbury, please contact me at 817-573-4239 or 44579@hotel.bestwestern.com. L. Notgrass - GM

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