We went through the drive through. The young lady taking our order was friendly and polite. We had to wait a few minutes for our food. The man who gave us our food was friendly and polite. Here is where it gets horrible. We get our food home. The veggie pizza we ordered was cold and not cooked. It looked like they just put it in the box out of the fridge. It was gross! Now to the sandwiches. The original sandwich had little to no ingredients on it. The ham was slimmey and had a strange smell to it. It looked old. The other sandwich the meat was okay, but the bread which I usually love, looked like it was very old and dried out. We just threw the food away. If it had not be pretty late at night I would have taken it back and asked for a refund. I have never been to a Schlotzskys I did not like. The Granbury TX location, never again!