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“Continues to be the best in town!”

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Holiday Inn Express Hotel & Suites Graham
Ranked #3 of 8 Hotels in Graham
Arlington, TX
Level Contributor
28 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Continues to be the best in town!”
Reviewed December 13, 2010

I like staying at this hotel. Every fall I stay here for 3 months. Beautiful new rooms. Good breakfast with changes daily.

After a brief lapse in housekeeping it has greatly improved with new staff.. Excellent new front desk Manager, Lisa, has things going well.

  • Stayed November 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank twomikea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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59 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
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  • Any
English first
Corpus christi
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 16, 2010

The hotel has thieves because I left $100pair of shoes in the room. I'm from out of town and when I realized I left them, I called the hotel before I ever got home. They told me they couldn't find them, even though I left them right in front of the bed. Why would they take my shoes. I was extremely disappointed and would never stay at a holiday in express again. It's terrible and bad customer service.

  • Stayed October 2010, traveled on business
    • Value
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Helpful?
1 Thank Bubbasmommie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Graham hotels

Texas
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed November 11, 2010

There was no hot water after I woke up in the morning. Desk clerk didn't say anything, so I told him I needed another room, so I get the 2nd room. I let the shower run for 10 minutes, no hot water. Once more, had to ask for another room, 3rd room was much smaller, refrigerator was dirty but at least it had hot water. I was not satisfied with my stay, and notified customer service twice and they said the manager would contact me, but never did. Also, they do not stand by their guarantee of If You're not satisfied, you don't pay because you do. When I checked out early, the young lady @ the desk did apologize for the hot water......that's it.

  • Stayed October 2010, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
3 Thank lynnkligora
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arlington Heights, Illinois
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 16, 2010

Stayed here while I went dove hunting last weekend. This place is cheap but you get what you for. Rude staff with no training and a filthy room.

  • Stayed September 2010, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Arlingtonhunter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corpus Christi, Texas
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 11, 2010

After staying in the Holiday Inn Express last fall I thought I was safe but after being there the last few days I will NOT go back. Filthy is the only word to describe my experience, that and uncaring RUDE manager that is not there on any regular basis. I had to change my own SHEETS the first night and clean the bathroom before allowing anyone to shower. It was disgusting to say the least. The pool, hottub, lobby and common areas are equally dirty. The pool, hot tub and surround are nasty. The water, walls etc of the pool are GREEN! All that and they have a no pet policy! WHY?!

  • Stayed August 2010, traveled with family
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Helpful?
3 Thank lg4400
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Willis, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 17, 2010

We were exploring Possum Kingdom Lake, and only stayed one night. The room was large, furniture was functional, and arranged conveniently. The bed was great, and loved the pillows. Enjoyed the breakfast, however, having just an upgraded continental breakfast would be sufficient, and forget the powdered egg omelet and sausage. The staff was great, and very helpful. We will recommend this hotel to anyone!

  • Stayed July 2010, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank noddahr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richardson, TX
Level Contributor
54 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed August 8, 2009

When we stayed in the Holiday Inn Express it was brand new. They were having a grand opening special, so we got a great deal, but that is not what was so impressive. The hotel is not large, but is beautiful. The decor is modern and pretty. The bathrooms had granite countertops and beautiful tile on the shower walls. Everything was clean. Our room had a small microwave and refrigerator. The best part was the beds - sooooo comfortable. My husband asked me to find out what kind of matresses they use because he wants to buy one for our house.

The pool is small, but my kids loved it. It is a salt pool, which I prefer to chlorine pools. There is also a small outdoor hottub.

The fitness room had three peices of cardio equipment - treadmill, elliptical trianer, stationary bike. All were in new condition.

The hotel also provides a complimentary breakfast. They offer the usual bagel, pastries, fruit and cereal, but in addition, they had eggs, bacon, biscuits and sausage gravy.

The icing on the cake was the very helpful and friendly staff. I would not hesitate to stay here again and recommend it to anyone else.

  • Stayed July 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank texas_girl99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Graham

Property: Holiday Inn Express Hotel & Suites Graham
Address: 1581 380 Byp, Graham, TX 76450-2323
Phone Number:
Location: United States > Texas > Graham
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 8 Hotels in Graham
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Graham 2.5*
Number of rooms: 71
Official Description (provided by the hotel):
Welcome to the new Holiday Inn Express & Suites Graham, Texas. We are excited to be your premier hotel while staying in Graham, Texas. Enjoy all the wonderful amenities and comfortable bedding you have come to know from the Holiday Inn Express & Suites. So be sure to enjoy our free Hot Breakfast, free high-speed Internet, and our luxurious Simply Smart bedding. Modern conveniences with smart offerings!While traveling through Graham, stop in a visit theOld Post Office Museum and Robert E Richeson Memorial. Who said learning can t be fun? There is also a drive-in theater. You will find exquisite finds with the Fireman s Park-Trade Days! Save some extra space in your trunk. Our business partners will enjoy the convenience of the hotel while visiting locations like Zack Burkette, Graham Oil Transports, JB Service, Cauley Medical Center, and Southern Bleacher and Steel Stadiums. All are located within 2 miles of the hotel.So Stay Smart while staying in Graham and enjoy all the comforts of home with value service and Simply Smart hot breakfast! ... more   less 
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