We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Location; Average Hotel”
Review of The Cliffs Resort

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 2 more sites!
The Cliffs Resort
Ranked #1 of 1 Hotels in Graford
Hawaii
Level Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
“Great Location; Average Hotel”
Reviewed May 22, 2007

We enjoyed our short trip to Possum Kingdom!

Check-in: Quick & easy; staff helpful
Room: Spacious, clean, fantastic lake view!
Food: Just ok

We arrived on Saturday afternoon famished and hoping to eat in the restaurant right away. Only the bar was open and we had to choose: eat bar food now --or-- wait another 2 hours. We opted to eat right away. We ordered off the bar menu and asked if we could special order one item. Not a problem, they were happy to accomodate us. There were about 8 noisy golfers who had just come in from their round, which was kind of annoying. But, it was a bar and to be expected. We also ate the breakfast buffet the next day, which was average. They offered scrambled eggs, potatoes, biscuits, fruit, pastries, juice & coffee. Service was a little slow, especially considering there were only 3 tables occupied at the time.

Yes, the A/C unit is annoying and there are limited food choices (we wanted take out dessert at 8:30 that night & called the restaurant, but we were told they were too busy for take-out orders after 7pm). The front desk was kind enough to call around for some other choices, but we settled on a candy bar from the vending machine!

The best part about this hotel is the view and location. We rode our mountain bikes all around The Cliffs resort and housing development, as well as down by the marina. We saw many deer on the property. The golf course looked spectacular, although we did not play during our stay. If you drive over to the PK Trailhead, you will find some very well-maintained hike/bike trails with great maps posted throughout. We hiked to the top and enjoyed the cool breeze and phenomenal views. There were also several deer on the trails.

We had a fun experience, but feel this hotel is a little pricey for what it offers.

  • Liked — The views & surroundings!
  • Disliked — Price
  • Stayed May 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank NatureCat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

115 reviews from our community

Traveler rating
    54
    21
    19
    13
    8
See reviews for
21
46
Solo
0
17
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • Any
English first
Dallas, Tx
Level Contributor
49 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed May 15, 2006

We thought we had a decent time, but will not be rushing to get back.

The GOOD: The golf course is FANTASTIC. The views are incredible, the fairways and greens were in great shape (but its only May). We played two rounds on Sat and Sun and enjoyed both. Our wives joined us and the clubhouse was nice enough to give us an extra cart.

The views in general and amazing for this part of Texas. Its quiet and relaxing in the evenings.

The rooms were clean, large and comfortable. Except for AC and poorly stocked toilet paper.

The BAD: The restaurant was horrendous. They messed up my burger, if you can believe it. The rates dinnertime are way overpriced for what you get. The service is friendly, but slow. I asked the hostess if they allow wine to be brought in, and she never got back.

The AC unit is as lound as the previous review suggests.

There was nothing for the non-golfers to do. The pool was too cold and there is little else to do on premises.

FINAL WORD: if you are going there to golf, worth every penny you spend. Otherwise, spend a little more and find a full-service resort.

  • Stayed May 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank pgsanjay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Worth, Texas
Level Contributor
42 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed June 12, 2005

We just got back from a mediocre weekend at the Cliffs. The room was spacious however the a/c unit in the room made it feel like a motel room. Everytime we sat on the balcony, we had to turn off the a/c because we couldn't hear ourselves over it. The comforter looked like it had been washed numerous times.
Tried to rent a jetski from the Cliff's marina, the "Ship Store" operated by PK Thrills. Although we had reserved it on a credit card, they gave our reservation away stating that we were late for our reservation. We found that to be odd because they scheduled it for a time 30 minutes prior to the time we actually called in. When I told the attendant that it didn't make sense because I called 30 minutes after the time they had scheduled me in, she said the employee who took the reservation had already left for the day. She also said a big group came in that had been renting a lot from them, so she made a judgment call and rented our jetski out to them so the group could go together. She also said that she called our hotel room. Unlikely, because there was no message left when we got back to our room.
SHe did offer to rent a boat to us that was several hundred dollars more. Gotta love that type of customer service? The impression she left us with was why keep a reservation and rent just one jetski, when you can rent out all of them to a group?
We proceeded to go to the pool which was located a ways from the actual room. It was decent but nothing to brag about. The pool towels the front desk gave us where old and for the size of a child.
WE DID ENJOY the Chaparral Grille. Expensive but worth the money for this gourmet cuisine. The waitress and the asst. mgr were very wonderful and made our experience a enjoyable one.
When I checked out of the hotel, only one of the front desk people were helpful. Upon arriving at the desk, I patiently waited as a mgr or asst mgr was helping one of the front desk people with a computer problem. Although I was the only customer there, they looked up shortly without even as much as a smile, and looked back to the computer screen. No, "we'll be with you shortly," or "someone will be here to help you in a minute." There was no acknowledgement whatsoever. There was another employee 2 minutes later who saw that I was waiting and attended to me. I felt very ignored and belittled, when I saw them quickly jump up and greet the next customer who walked in afterwards, an older gentleman golfer. I guess we were not the type of customer they take pride in, young successful ethnic people.
All in all, possum kingdom is beautiful. However, out of all the exclusive resorts that we've stayed in, I would have to say that this one is lacking in making the customer feel welcome and making sure the customer is taken care of.

  • Stayed June 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank eugenefranklin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Barbara, California
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed August 7, 2004

Very disappointed in our stay hear. Room is large and spacious, bathroom also a great size and employees were very helpful. However the rooms are cooled with the same small units you find in a motel 6 and were very loud when it turned on and off! So every time it turned on and off it would wake you up. I can normally sleep through anything, but not this. You could also hear the other rooms around you turning on and off. Very few places to eat. Restaurant service very slow. View is beautiful. Manager was kind enough to let us check out early. So much for our romantic weekend away.

  • Stayed August 2004
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank ltinneytx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Graford
12.2 mi away
Wildcatter Ranch
Wildcatter Ranch
#1 of 8 in Graham
202 reviews
21.4 mi away
Comfort Suites Mineral Wells
Comfort Suites Mineral Wells
#4 of 8 in Mineral Wells
95 reviews
16.7 mi away
Executive Inn Mineral Wells
Executive Inn Mineral Wells
#6 of 8 in Mineral Wells
7 reviews
Show Prices
Show Prices
Show Prices
21.4 mi away
Best Western Club House Inn & Suites
22.0 mi away
Holiday Inn Express Hotel & Suites Mineral Wells
19.0 mi away
Best Western Plus Graham Inn
Show Prices
Show Prices
Show Prices

Been to The Cliffs Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Cliffs Resort

Property: The Cliffs Resort
Address: 160 Cliffs Dr, Graford, TX 76449
Location: United States > Texas > Graford
Amenities:
Bar / Lounge Beach Beverage Selection Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Graford
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Cliffs Resort 3*
Number of rooms: 115
Official Description (provided by the hotel):
Rated 4 1/2 stars by Golf Digest, The Cliffs Resort is a master-planned development perched 200 feet above Possum Kingdom Lake. Located only 2 hours from Dallas, The Cliffs Resort offers Deluxe Accommodations, Dining, a Championship Golf Course, Spa & Fitness Center, Private Marina and Ship Store, Conference Center, Swimming Pool, Tennis Courts and much more. We invite you to enjoy our relaxing resort amenities offered exclusively for our Guests and Property Owners. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Travelocity, Hotwire and Cheap Tickets so you can book your The Cliffs Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Cliffs Hotel Graford
Cliffs Hotel Graford

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing