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“Wonderful find!”

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Best Western Regency Inn & Suites
Ranked #2 of 12 Hotels in Gonzales
Certificate of Excellence
Huntington Beach, California
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Wonderful find!”
Reviewed June 2, 2013

Friendly staff. Greeted with a beer and bottle of water. The most comfortable beds! Great internet connection. Breakfast had great selections...get up early and have a fresh breakfast burrito delivered from a local place.

Room Tip: Was just a stop on the highway that turned into a great stay.
See more room tips
  • Stayed June 2013, traveled with friends
    • Value
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Helpful?
1 Thank shinylotus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Neal5555, Front Office Manager at Best Western Regency Inn & Suites, responded to this review, June 6, 2013
It was such a pleasure to have you as our guest.
On behalf of all of Best Western Regency Inn & Suites staff, "Thank you."
We appreciate that you have taken time to leave such wonderful compliments.
We do hope to see you again on your next visit to our area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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78 reviews from our community

Traveler rating
    56
    18
    4
    0
    0
See reviews for
25
18
1
27
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • German first
  • Any
English first
Houston, Texas, United States
Level 4 Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed July 15, 2012

We initially visited Gonzales in search of Texas history... I love the old courthouses, my husband enjoys the old drinking establishments that are typically found on the courthouse squares. (Both by the way, were well worth the visit to Gonazles.) I booked a room at Best Western Regency Inn & Suites not expecting much, hoping for a clean bed and warm shower. From the road, the property appears to be a basic, older Best Western. Don't be fooled! Rooms have been spruced up with a small sitting area, flat screen TV, comfortable bedding, nice linens, and updated bath. Staff was welcoming and helpful... from check in to check out. Breakfast included breakfast tacos! Small but well kept outdoor pool, plenty of parking. Would DEFINITELY stay here again.

Room Tip: Caution... this inn books up quickly particularly on week nights... may have something to do with Ea...
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  • Stayed June 2012, traveled with family
    • Value
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Helpful?
2 Thank JoyceD18703
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Neal5555, Front Office Manager at Best Western Regency Inn & Suites, responded to this review, July 19, 2012
We are happy to learn that you enjoyed your trip to Gonzales. You are our top priority & we strive to provide a comfortable room & a friendly atmosphere for each & every guest. It would be our pleasure to see you again on your next visit to Gonzales.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Texas Hill Country
Level 3 Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed June 6, 2012

Recently spent three nights at this clean, friendly, comfortable place and were gratefully surprised to find a warm, accommodating staff; pleasant, comfortable surroundings, and a truly generous breakfast. Especially appreciated: a roll-in shower in the room and a handicap lift to ensure equal access for all to the immaculate pool. We've stayed in top-of-the-line hotels and rarely experienced this kind of welcome. Much appreciated! (Kudos and thanks to Johna.)

Room Tip: To shorten the already short trip from rooms to breakfast room, use the back door.
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  • Stayed April 2012, traveled as a couple
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Helpful?
2 Thank Hard2Pleeze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Neal5555, Front Office Manager at Best Western Regency Inn & Suites, responded to this review, June 7, 2012
On behalf of the entire staff at Best Western Regency Inn & Suites:
Thank you for your feedback & lovely compliments. It was our pleasure to have you as our guest. We hope to see you again, on your next visit to our area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 10, 2012

Great service, friendly staff. Everything is great except for the price. I have stayed in hotels in major cities that are just as nice or nicer for less.

  • Stayed May 2012, traveled on business
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Helpful?
2 Thank jonwagner08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Neal5555, General Manager at Best Western Regency Inn & Suites, responded to this review, May 19, 2012
Thank you for completing the survey
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 2, 2012

This was our first time to stay at this property. The hotel staff person checking us in was friendly and efficient. The room was 'roomy', comfortable and clean. We got a good night's rest. We will stay here again.

  • Stayed March 2012, traveled as a couple
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Helpful?
2 Thank LaurelAtlanta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Neal5555, General Manager at Best Western Regency Inn & Suites, responded to this review, April 3, 2012
Thank you Laurel!

We are so happy to know that you had an enjoyable stay here with us.
We take pride in treating each and every guest special, becuase you are.

We look forward, to seeing you again on your next visit to Gonzales.

Syria
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Tomball, Texas
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 6, 2012

We stayed here the 2nd night after an awful experience at Carefree motel across the street. I told the counter guy about our experience across the street and he went out of his way and gave us excellent customer service. He told us if our room was not up to standards he would refund our money because he wants us to come back and I will definitely come to stay here again for sure. The place was very clean and it was a wonderful room. I rate this place a 10 because we had really good customer service.

  • Stayed March 2012, traveled with family
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Helpful?
2 Thank jd0005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Neal5555, General Manager at Best Western Regency Inn & Suites, responded to this review, March 8, 2012
Dear Janet,

Thank you for taking time to publicly compliment your recent stay at our property.

It feels great to know that we were able to provide you with excellent customer service, as that is our goal for each and every guest.

We look forward to seeing you again in the future, please don't hesitate to contact me at 830-672-5555.


Sincerely,

Neal
General Manager
BEST WESTERN Regency Inn & Suites
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Houston, Texas
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed February 12, 2012

I received a call from the hotel about mid day of arrival day confirming my reservation and late check-in.

A nice touch, never had that done before.

The staff was very friendly , rooms clean and the parking area was well lit and clean.

My wife was very pleased with the facility. We will stay there again.

  • Stayed February 2012, traveled with family
    • Value
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Helpful?
3 Thank Randy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Neal5555, General Manager at Best Western Regency Inn & Suites, responded to this review, February 14, 2012
Thank you Randy,

For taking the time to compliment your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 830-672-5555.

Neal
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Regency Inn & Suites

Property: Best Western Regency Inn & Suites
Address: 1811 E Sarah Dewitt Dr, Gonzales, TX 78629
Phone Number:
Location: United States > Texas > Gonzales
Amenities:
Free Breakfast Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 12 Hotels in Gonzales
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Regency Inn & Suites 2.5*
Number of rooms: 27
Official Description (provided by the hotel):
Welcome to Gonzales, Texas, the home of corporate offices for Tyson Foods, Southern Clay, Adams Extract and Gonzales Manufacturing. Come for business, but during your stay, we offer interesting historical sights, several Sam Houston sites, the Memorial Museum and the Pioneer Village Living History Center. If you want to 'kick back', we have golfing, camping and picnic sites close by, or just to relax, enjoy our oversized guest rooms and our beautiful swimming pool. Whether for business or pleasure, the BEST WESTERN Regency Inn & Suites is in the middle of it all. Come and see. ... more   less 
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Also Known As:
Best Western Gonzales
Gonzales Best Western

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