We booked this hotel through the hotel website Friday July 26th at 5:00pm. We arrived at 9:25 pm and the reservations had still not been received. There was another lady in front of us who booked through price line and hers had not been received either. The lady at the front desk said until she received the FAX she could not do anything. Then she looked at our reservation confirmation and said she could book us in but it would take a little bit. It took about 30 minutes and she booked us in before the lady that went through priceline...thank goodness this time we did not use price line. The room was not cleaned the next day. Towels were still on the floor and the coffee was not refilled. The front desk said they do not clean the room on a two night stay but that they signed off in the book saying the staff refilled supplies. The hotel does have a mildew smell or something. I am not a picky hotel person and have never taken the time to write a review on a hotel but I wish I would have picked another hotel. Good luck if you choose to stay here.
- Official Description (provided by the hotel):
- Accommodations: Immaculately Clean and Comfortable Rooms Include: FLAT SCREEN TV's, movie channels with HBO. Premium Ventilation System - circulates 65 cubic feet per minute of fresh air, providing a healthy and fresh environment, Individually controlled AC/Heat units, Ultra comfortable beds and pillows, Blackout Curtains, Microwave and Fridge, Coffee Maker, Hair Dryer. Hotel Highlights: First Hotel Chain to Use Eco Friendly Bathroom Amenities, Free Deluxe Continental Breakfast with Fresh Made Texas Shaped Waffles, Fresh Brewed Folgers Coffee, Lipton Tea, Eggs, Several Cereals, Oatmeal, Bananas, Apples, Tangerines, Toast, English Muffins, Bagels, Juice. Free Blazing Fast WIFI-Free Heated Indoor Swimming Pool. Indoor Hot Tub-Lobby and Front Desk open 24 hours, refreshments and snacks served all day. ... more less
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