Significantly overpriced for the value, terrible hunting. Booked a father, son, grandfather weekend for some hog/varmint hunting. Was told one hunt price for up to three people, turns out it was a per person price. Staff also failed to inform us at check in that there is a 21% gratuity added to everything – and believe me, nothing is missed. Ended up double tipping all weekend and did not find out until bill was provided. When I told the desk clerk this was news to me, she told me somewhat haughtily that I should have checked the activities list I was provided at check in – it was made clear on that sheet. For the record, 1 - she never mentioned that I should review it at check in – I have an excellent memory, 2- I was already fully booked for the weekend and was not looking for other activities so did not naturally look for the page and 3- the information about the gratuities was on a piece of paper thrown in a brown bag with a plastic water bottle and a small bag of skittles – not the sort of place I tend to check for vital information about the cost of my stay. This bag sat untouched on a counter in our room for the duration of our stay. I hope the maid enjoyed the skittles, I certainly did not enjoy several hundred dollars worth of “service charges” added onto my bill.
Hog hunting was terrible. Guide first night told us one good spot but he lost out to another guide - made us feel great. Sat in one place for 2 hours. Guide not inclined to try anything else and packed it in. Second night, staff moved up our hunt and we had to miss our dinner reservation - once again for nothing. Second guide tried very hard for us but found absolutely nothing. If you want to hunt hogs, suggest you go somewhere you might find some. To add insult to injury, after getting back late from the hunt and missing dinner, was given the privilege of paying $40 (complete with 21% “service charge” of course) for three turkey sandwiches – amazing. Dinner cost is included as part of the room charge for those who are unaware – this made it particularly irritating
At check out, when I had issues with the bill – both the cost of the hunt and the several hundred dollars’ worth of “service charges”, with a manager present who feigned interest, I was sent back to the gun room to talk the staff there and then had to come back to check out. There is a significant lack of leadership and management oversight at this facility. It appears they are very much geared to corporate groups and regular people like us are around to fill in the cracks. To highlight this, we had a couple timing requests for meals to accommodate very fully priced trap, rifle range or hunting activities and the restaurant scheduler was completely put out because she had corporate groups who obviously were top of mind compared to our measly party of three.
To be fair, we found the staff very courteous and the guides very respectful and helpful, even if challenged in the hunting abilities category. It looks like the GM will send some sort of high level note in response to all less than glowing reviews – there is really nothing that can be said about the facts of our stay – they are what they are and I hope others either avoid our mistakes or have a different experience. Would I take my wife away here for an overpriced weekend with very limited activities, I guess. Will I ever set foot on this property if I want to hunt, not in a million years.
- Official Description (provided by the hotel):
- A luxury suitelodge sits on 11,000 acres of scenic countryside.No matter what your individual style, Rough Creek Lodge and Resort is a “have-it-all” place for our “want-it-all” guests.Rough Creek Lodge , Resort and Dallas Conference Center is nestled on 11,000 acres in the foothills of the picturesque Texas Hill Country. Located 90 minutes southwest of Dallas Fort Worth, Texas, our exquisite grounds boast 51 stylish guestrooms and suites, 4 exclusive cabins, and 3 opulent guest houses. Our lodge is finely decorated with sophisticated fabric, furniture and artwork to create a feel of rustic elegance for our guests.If you are coming to take advantage of our Conference Center, you won’t be disappointed. The Executive Conference Center integrates state-of-the-art technology in a comfortable setting fostering industrious and flourishing meetings. Rough Creek’s world class Conference Center is host to the latest in audio visual equipment, ergonomically designed chairs, and continuous refreshments and service making our four meeting facilities the best Dallas Fort Worth has to offer.We pride ourselves in offering the best Texas family vacations created amidst the splendor of legendary Texas Hill Country. Take advantage of our scenic horseback rides, Kawasaki Mule rides or our family recreation pool for our adventurous guests, or if it’s relaxation you’re looking for you might like to spend an afternoon next to our spa swimming pool overlooking Mallard Lake. From fire pits and s’mores to fine dining and outdoor sports, Rough Creek Lodge and Resort provides a magnificent escape for your family getaway.Here at Rough Creek Lodge, we appreciate the joys of Texas hunting, and Rough Creek Lodge and Resort can accommodate your hunting and fishing desires. Rough Creek’s Fishing and Hunting has everything to offer; this is full service hunting at its paramount. ... more less
- Also Known As:
- Rough Creek Hotel Glen Rose
- Rough Creek Resort
- Rough Creek Lodge Glen Rose