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“Not good” 2 of 5 bubbles
Review of Ramada Gatesville

Ramada Gatesville
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Ramada Gatesville
Ranked #1 of 4 Hotels in Gatesville
Certificate of Excellence
Fort Worth
2 reviews
“Not good”
2 of 5 bubbles Reviewed June 10, 2014

Well, carpet was dirty, rooms are old and outdated, fire alarm was hanging out of wall and I am retired fireman so I had issue with that. They were doing work on other rooms and there was a lot of noise and equipment in hallway. I felt that price was way to much for room and service. Will not stay there again.

  • Stayed June 2014, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Easytobook.com

Helpful?
Thank Darren E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramadagatesville, Guest Relations Manager at Ramada Gatesville, responded to this review, June 11, 2014
Thank you for bringing to our attention your experience and comments regarding your stay. We hold our staff to a high standard of hospitality and we strive to give you the best service at the best value. I want to assure you that your comments are being taken seriously, passed onto our staff and addressed through continuous improvements to our accommodations and policies. We sincerely hope that we may be given a chance to change your perception of our hotel in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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317 reviews from our community

Traveler rating
    135
    99
    46
    25
    12
See reviews for
112
32
21
138
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Muskogee, Oklahoma
Level Contributor
93 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed June 1, 2014 via mobile

We were working in the area, we stayed 2 full weeks in a King suite with 2 adults & 3 kids. The king suite had a chair & ottoman & a pull out couch, that was small. But the room was big & roomy, nice desk & chair, good hot shower. The only thing we didn't like was that the room offered no privacy, it was all one open room. We didn't get to use the pool, but they cleaned it every morning. Breakfast was good & lots of choices. Bacon, sausage, biscuits, sausage gravy, pancakes, pastries, yogurt, etc. the only bad thing was the fake scrambled eggs, yuck. But the sausage gravy & hot coffee were great. The staff was helpful, hotel was quiet all but 1 night out of 2 weeks, no complaints. Would stay again for sure. Also the laundry for guests was handy & the fitness center also.

Stayed May 2014, traveled on business
Helpful?
Thank 5SRanch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramadagatesville, Guest Relations Manager at Ramada Gatesville, responded to this review, June 3, 2014
I am so glad that you enjoyed your stay and that you found the accommodations and service to be satisfactory. We thank you for your loyalty and look forward to serving you again in the future! Thank you again for taking the time to share this experience.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amarillo, Texas
1 review
3 of 5 bubbles Reviewed May 26, 2014

This hotel is very clean and well-maintained, and the staff is friendly. Breakfast is good. However, right now we do not plan to ever stay at this hotel again. They do not have a quiet policy! We were on the second floor...the room directly above ours was a family with children, which were allowed to run back and forth in their room until after midnight, as well as stomp around on the floor. Staff said they would call the room, but if they did, this did not stop the noise. My husband went to the desk once to complain, and when noise was still going on after midnight, I went to the desk myself to complain about people on our floor running up and down the hall and slamming doors. The room next to ours had their door cracked open and were yelling at each other. Staff called them and asked them to be quiet, but still the noise continued for another hour. We were not offered any compensation upon check-out - just told "sorry". There are other hotels in this area that we would highly recommend before choosing this hotel again.

  • Stayed May 2014, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank RJPrice2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramadagatesville, Guest Relations Manager at Ramada Gatesville, responded to this review, May 29, 2014
I am so sorry to hear about the difficulties that you experienced with the noisiness of other guests. We do request that noisy guests quiet down in the evening hours to allow other guests to enjoy a peaceful night's sleep. I deeply regret to hear that we were unable to successfully address the situation. I hope you will change your mind about seeking new accommodations and that you will be able to enjoy a much more peaceful experience in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramada Gatesville

Property: Ramada Gatesville
Address: 111 North Highway 36, Gatesville, TX 76528 (Formerly Holiday Inn Express)
Phone Number:
Location: United States > Texas > Gatesville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Gatesville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Ramada Gatesville 2.5*
Number of rooms: 63
Reservation Options:
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Also Known As:
Ramada Gatesville Hotel Gatesville
Holiday Inn Gatesville
Gatesville Holiday Inn

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