We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Big Room”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Hyatt Place Dallas/Garland/Richardson
Ranked #1 of 15 Hotels in Garland
Certificate of Excellence
Texas
Level Contributor
48 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Big Room”
Reviewed January 4, 2012

We stayed here for the second time due to the size of the room. There is lots of counter space and the rooms are very comfortable. One downside is there is no microwave in the rooms. You have to go to the breakfast room and use the "community" microwave. The second night we stayed our room did not get cleaned-guess we left too late to get maid service. We had to put down a $25 deposit per day, in advance, to cover "incidentals" (meals they fix for you in their kitchen or $15 movies), which we were not informed of prior to the hold being put on our credit card for that amount (not too happy about that). We settled into our first room, which the entire floor had an obvious plumbing problem we noticed when we stepped off the elevator. I figured it would be taken care of quickly and the odor would diminish in the room, but it didn't so we loaded up and changed rooms. The desk staff were all very friendly and accomodating. All the common areas were very clean and well maintained.

  • Stayed December 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank texasshopr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

370 reviews from our community

Traveler rating
    201
    98
    39
    15
    17
See reviews for
136
45
20
119
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • German first
  • Korean first
  • Portuguese first
  • Any
English first
Kilgore, Texas
Level Contributor
124 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
Reviewed December 18, 2011

I was really excited to stay at a Hyatt Place finally...I got a great rate through Hotwire and was very pleased with the hotel and the location. This is a very clean, well designed, and higher quality hotel. I had a King room which was very large, with generous space and lots of amenities. I love the relaxation area in the room with the large sectional sofa and TV that swivels to watch from bed or from the sectional. The shower is also really cool, and while no bathtub makes it tricky if you are with kids, I didn't have my son along so the shower was great. The room was stylish and functional. I enjoyed that you did not have to pay for breakfast...my only complaint there is that at a Hampton Inn-type brand you do get more food choices that are included. You had to pay for eggs, or basically anything hot other than oatmeal. Check out was easy. The hotel is well located near Firewheel Town Center, a very nice open air shopping area.

  • Stayed November 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BigHilda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Detroit, Michigan
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed December 10, 2011

this was such a nice place, great staff, great value and a beautiful room. very nice, will stay here again!!

  • Stayed December 2011, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank valeria s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott P, General Manager at Hyatt Place Dallas/Garland/Richardson, responded to this review, December 12, 2011
We loved your response and we're so glad you had an amazing time!! Thank you for staying with us and we look forward to seeing you again soon! Have a great Holiday Season!

Sincerely,

Scott Perrine
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Level Contributor
135 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
Reviewed November 11, 2011

I had to travel to the area on business and as always, I head first to trip advisor to check on which hotel I should chose. #1 on the list was this hotel so that the choice was a no brainer. As expected, it was a great decision. Check in was quick and easy and the front desk girl even offered to give me a tour of the place (?). My room was large and and clean and very quiet which is one of the things I value the most. The only negative, the matress, as with many hotels, the matress had one side where the majority of the people sleep which means you lay lower than the other half. Nonetheless, I would not hesisate using this hotel during my next trip to the area.

  • Stayed November 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
Thank Dansladen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott P, General Manager at Hyatt Place Dallas/Garland/Richardson, responded to this review, December 1, 2011
We were so pleased to hear that you enjoyed your stay! I also appreciate the valuable feedback regarding your room. We're so glad that you gave us the opportunity to serve you. We're always delighted to know that your check in process, the space & quietness of the room, and overall service exceeded your expectations. We value your loyalty and look forward to seeing you again very soon.

Kind Regards,

Scott Perrine
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alabama
Level Contributor
27 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed September 12, 2011

In all the Hyatt place was a very nice property. Room was large enough to relax without laying in the bed.

  • Stayed February 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank RhondaP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott P, General Manager at Hyatt Place Dallas/Garland/Richardson, responded to this review, September 14, 2011
Thank you so much for staying with us and we're glad to hear that you enjoyed your stay! One of the amenities I enjoy the most is how the living room is separated from the bedroom. The 42" LCD TV swivels so you can watch it from either the bedroom or the living area. We're always glad to hear that the room was not only comfortable, but spacious!

Thank you again and we look forward to seeing you again in the future!

Kindest Regards,

Scott Perrine
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tahlequah, Oklahoma
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed September 10, 2011

We stayed here for a business trip and it was one of the best hotels I have stayed at while on the road in TX. They are always very friendly at the font desk and call you by name. It is a very nice, new modern style hotel. The beds are very comfortable and the rooms are large.
NOTE:Requast a corner room if possible as they have more sq ft than the regular rooms.

  • Stayed July 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank noconalove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott P, General Manager at Hyatt Place Dallas/Garland/Richardson, responded to this review, September 12, 2011
Thank You So Much!! We're glad you enjoyed your stay and we greatly appreciate your kind comments. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best that it can be. Thank you again and we hope to see you again in the future.

Sincerely,

Scott Perrine
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed September 8, 2011

Reception at the Hyatt

WOW, we couldn’t have asked for a nicer reception. We and our guests had a wonderful time in no small part to the staff at the Hyatt. Thank you so much!

Holly, the coordinator was definitely on the ball. She helped with most of the organization and recommendations. Without her, our stress levels would have been much higher. And she knows her stuff. If she says 2 kegs will be enough, take her advise! Her responses were always very direct and detailed. If you asked, she would let you know if it was possible and even suggest other ideas. Even with the request for 3 cake tables, she didn’t blink an eye just told us that we would have it. And sure enough it was there on the day of the wedding. She also told us about the storage place “bridal room” that we could use to store our stuff. It was large enough to fit everything that we brought and more and it was lockable.

The Food. Our dinner was wonderfully tasty, hot and plated well. Our menu choice was Grilled Romaine Hearts with Fried Polenta Crisp, Red & Yellow Tomato Salpicon and Chipotle Caesar Dressing, Chipotle Honey Fire Roasted Breast of Chicken with Cilantro Sour Cream, Herb Roasted Beef Tenderloin, Garlic Whipped Potatoes Crowns, Fire Roasted Vegetables, Tea and Water, Assorted Rolls and Flavored Butters

The service was incredible and everyone at the Hyatt was so wonderful to us, seeing to our needs and to the needs of our guests. There was little touches of wonderful everywhere. They put out our favors onto the tables. They took our colored napkins and wrapped them around a bottle of Champagne for us to toast with and placed it on the cake table. They had water in vases for my and my bridesmaid’s flowers sitting at the table ready for us. It was wonderful to have a bartender in the room and immediately outside the room so the lines were never too long for guests. They took care over everything. The lighting was fantastic and the set up was wonderful both in the reception room and outside where people mingled getting pictures at a photobooth and/or getting a drink.

Our guests complimented us several times on the venue, the ease in finding the hotel off the interstate, the fact that they could go to their hotel rooms after the reception, the richness and details of everything. The hotel staff went out of their way to accommodate everyone. The front desk was super helpful when I needed to get directions to people and asked them to hold the directions if anyone needed them. They also let the guests quietly meet for group get-togethers in their breakfast dining area at night.

The facilities are new and look new. No wear and tear. Everything was clean and a bit modern looking. Decorations are gorgeous and our photographers took several pictures of us before the reception using the hotel’s décor…really nice. Bathrooms were large and clean and I had no problems getting around in my dress.

Its a great place for a reception and we would highly recommend it and the people who staff it. Yeah, Hyatt Place Garland/Dallas.

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Rimikittydal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott P, General Manager at Hyatt Place Dallas/Garland/Richardson, responded to this review, September 10, 2011
We were so honored to host you special event! Everyone was so delightful to work with. We are so pleased that you and your guests had such a great time. It was an absolute privilege having you all with us and we're so happy for you as you begin your new journey together. We take great pride in our food, our service, and our hotel and I'll be sure to pass these wonderful comments on to our team. Thank you again for allowing us to be a part of your special day.

Very Sincerely,

Scott Perrine
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Garland
0.2 mi away
Holiday Inn Garland
Holiday Inn Garland
#6 of 15 in Garland
131 reviews
8.6 mi away
La Quinta Inn & Suites Garland Harbor Point
3.5 mi away
Hampton Inn & Suites Dallas / Plano-East
Show Prices
Show Prices
Show Prices
8.8 mi away
Holiday Inn Express & Suites Garland E - Lake Hubbard I30
7.0 mi away
Microtel Inn & Suites by Wyndham Garland/Dallas
10.4 mi away
Hilton Dallas / Rockwall Lakefront
Show Prices
Show Prices
Show Prices

Been to Hyatt Place Dallas/Garland/Richardson? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hyatt Place Dallas/Garland/Richardson

Property: Hyatt Place Dallas/Garland/Richardson
Address: 5105 N President George Bush Hwy, Garland, TX 75040-2763
Phone Number:
Location: United States > Texas > Garland
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 15 Hotels in Garland
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hyatt Place Dallas/Garland/Richardson 3*
Number of rooms: 153
Official Description (provided by the hotel):
North President George Bush Highway ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotwire, Expedia, Orbitz, Hotels.com, Booking.com, Priceline, Travelocity, Hyatt Hotels Corporation, TripOnline SA and HotelQuickly so you can book your Hyatt Place Dallas/Garland/Richardson reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Place Dallas Garland Hotel Garland

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing