Whenever my family travels, our first choice is always LaQuinta. I'm a Rewards member so it's nice to stay in a quality hotel AND rack up reward points at the same time. Those were the driving factors when I decided to treat the sweetie to a Father's Day getaway, but keep it local.
I'll start with the pros of this LaQuinta. The staff was friendly and tended to our issue with the defective shower immediately upon notification. The pool was nice for a quick dip and the beds were comfortable for our two-night stay.
Now on to the cons. My biggest issue at this site was the bugs, beetles to be more specific. They were EVERYWHERE!! Unfortunatly, I have an extreme, nearly paralyzing, fear of bugs, especially the ones that fly. I was so glad our room was located on the second floor as the critters were everywhere on the first floor, roaming the halls and stairwell as if they too had paid for a two-night stay. The issue seemed most prevelant after dark, so, if you intend to return to your room after the sun has set, be prepared for the invasion.
The second biggest issue for us was the shower that didn't work. Regretfully, we didn't report the issue until the following morning and simply made do with a modified bath the previous night.
There was a stain that appeared to be blood on the tank of the toilet. I didn't bother with reaching out to the front desk as I travel with Clorox wipes and Lysol, apparently more prepared than the cleaning crew (thus the modified bath, extent of cleaning was questionable).
Throughout the entire stay, whenever the vent was activated in the restroom, there was a smell of cigarrette smoke alternating with that of incense burning and what my mom refers to as "funny cigarrettes". The facility is supposed to be 100% smoke-free.
After the first night, we found that our access cards had been deactivated despite our reservation that specified a second night's stay. Also, the carpet was stained near the refrigerator where it appeared some reddish liquid had spilled (hoping there is no connection to the stain on the toilet).
I intend to travel for a week in September to Florida. Where my initial choice would be a stay in the nearest LaQuinta, my most recent experience has me leary about what my family may be in for. I'd hate to ruin what I hope is a fabulous vacation with sub-par accommodations.
Overall, my recent stay was disappointing, but we made the best of it.
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- Also Known As:
- La Quinta Inn & Suites Garland Harbor Point Hotel Garland
- La Quinta Inn And Suites Garland Harbor Point