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“Run Don't Walk”

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Days Inn Dallas Garland West
Ranked #7 of 17 Hotels in Garland
Reviewed January 20, 2008

Terrible i rate this hotel and staff a big fat 0, there is no customer service here, the beds are hard as cement if you complain the clerk replied he was sorry the bed was new, upon asking to swich rooms or get a pillow top as the online says you can refused, asking to change room again refused, asking to be moved to another location again refused, asking to speak to the manager was refused asked clerks name refused, asked for a refund because we would not stay another night after all of their rudness again refused asked for my reciept and once again refused, they make you book with a credit card and tell you to cancel befor 12 :00 at 10:am i wanted out of there so they recieved my money and refused our refund placing the blame on hotels.com which also put the blame on the hotel man, i believe this is a scam and would not ever bring my worst enemy here, so again i state you have a choice run!!!!!!!!!!!!!!!!!!!!!!!!!!

  • Stayed: January 2008, traveled as a couple
    • Value
    • Rooms
    • Cleanliness
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    • Business service (e.g., internet access)
Thank unhappyc0nsumer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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230 - 236 of 239 reviews

Reviewed January 19, 2008

You have a choice do not stay at this hotel do not book through hotels.com both companies put the blame of refund on each other and no resolution was made, the hotel looks clean and new but the beds are very hard, they refused to let us change rooms,refused to change hotels, refused me a refund, refused to give me a reciept or the desk clerks name, the clerk was extreamely rude and so was the customer service rep for hotels.com she even laughed at this situation, it was our 24 wedding ann and they ruined our get away, i will not ever use these companies again and word of mouth works too

  • Stayed: January 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
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1  Thank scarber
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 29, 2007

This is the best Days inn I ever visited. Rooms are nice, clean, spacious and very comfortable. The staff is excellent, they provide awesome hospitality.

Stayed: October 2007
Thank nishitareddy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Decatur, TX
16
Reviewed May 15, 2005

The hotel has a great location in Dallas near the Galleria and is surrounded by tons of restaurants. The rooms are super nice! The Staff is very friendly. I visit Garland a lot for business and used to stay at other hotels but didn't know about this one. I won't stay anywhere else except at this hotel now. You can't beat the amenities, the huge rooms and location and its all new and well kept. It's a solid 5.

  • Stayed: May 2005, traveled on business
    • Value
    • Rooms
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6  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 2 weeks ago via mobile
Google Translation

Stayed: November 2017, traveled as a couple
Thank Johanna J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 6, 2016
Google Translation

  • Stayed: December 2016, traveled on business
    • Value
    • Cleanliness
    • Service
Thank Hugo O. S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 27, 2016
Google Translation

  • Stayed: January 2016, traveled solo
    • Value
    • Cleanliness
    • Service
Thank Gern47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Days Inn Dallas Garland West

Address: 3645 Leon Rd, Garland, TX 75041-4038
Phone Number:
Location: United States > Texas > Garland
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 17 Hotels in Garland
Price Range: $60 - $85 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Days Inn Dallas Garland West 2.5*
Number of rooms: 45
Reservation Options:
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Also Known As:
Days Inn Dallas Hotel Garland
Garland Days Inn
Days Inn Garland

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