This place has really gone down from years ago! I came back expecting the same clean lavish room I use to have only to be disappointed by damp carpet, leaking sinks, and stiff beds--all of them! Thank God for the Walmart next door because my family and I loaded up on Lysol and all kinds of cleaning product including a bunch of air freshers. We pretty much spent the first day there making the place "comfortable" and clean. Couldnt ask for a refund because if you dont do it within 24hrs then they automatically pocket the first night. What a rip off huh? Dont bother asking for a different room, they're probably just give you something worse.
One last advice....i think the front desk is dyslexic because even though the receipt says one number, she'll read it backwards and if you dont pay attention you may be paying more than what you bargained for. My bill was 302.90 and she kept insisting that it was 390.02 until I asked to see the bill myself. Her excuse...a blank look.
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- Also Known As:
- The Victorian Condo-Hotel Resort And Conference Center
- Hawthorn Suites Galveston
- The Victorian Hotel Galveston
- Galveston Hawthorn Suites