I had put a three bedroom condo on reserve for my daughter and three of her friends for a weekend of summer fun. I had stayed here back in High school and college (80s and 90's). The check in area had been updated and looked nice. Once we got to the elevator all of the facilities true colors started to appear. The elevator was a mess with coke and chips stuck on the floor. The air conditioning vents on each floor were rusted through and a personal hazard if someone was to grab a vent on accident. We got in the room and the rooms had not been updated in years. The walls had door knob holes and the frames had been put together haphazardly with putty and paint. By 10:20 pm, the kids had settled in when they came out of the room and they had been invaded by flying termites. They brought out a white facecloth with 32 flying termites they collected off the bed. I called the front desk and all they had was one room condos to swap out for us. Im not letting 12 and 13 yr old girls stay in a one bedroom condo by themselves (call me over protective). They cleaned the room and bed and left quickly. Upon checkout they just wanted my cash and I didnt even get an apology when I addressed the problem after Management asked me about my stay. I would NEVER RECOMMEND this to anyone!!. I am a world traveler and have stayed in some crappy places, and this is one of them. For $383.00 / night, it was a complete ripoff!!
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- Also Known As:
- The Victorian Condo-Hotel Resort And Conference Center
- Hawthorn Suites Galveston
- The Victorian Hotel Galveston
- Galveston Hawthorn Suites