I booked this hotel for 56 students who worked hard to earn an end of the year trip. When we pulled up to the property we were so excited because it looked so nice. We loved that we were right across from the beach. When we checked in and began to walk to our rooms we couldn't believe that this was the same place. We were walking down the hall and it literally looked like a prison ward. All of the students commented about this. We then got in our rooms and were extremely disappointed. All of the rooms except one were so outdated and the rooms smelled. After further inspection we noticed so many things wrong. Two rooms had dried blood on the pull out mattress (different rooms). Roaches found in one of the bunk beds. Two broken AC's and it was very muggy that night. Musty smell in pretty much all of the rooms. Also, the people who stayed there were not the most law abiding looking citizens. One of my students took out the sheets from the closet to make their bed and they noticed that on the blanket there were a lot of hairs trapped on the blanket (obviously not washed). Also, we noticed that one of the rooms had a pull out bed that was broken. I will say that the manager was very gracious and refunded us 6 of the 13 rooms we rented and refunded us for the 2nd night for all the rooms. We refused to stay another day!! We tried to not stay that first night but not able to talk to manager until the next morning. This hotel is so horrible, I can't believe that there are so many good reviews. This hotel is absolutely horrible and disgusting!!! Don't waste your money!!!
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- Also Known As:
- The Victorian Condo-Hotel Resort And Conference Center
- Hawthorn Suites Galveston
- The Victorian Hotel Galveston
- Galveston Hawthorn Suites