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“Update-We'll Be Back”

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The Tremont House A Wyndham Grand Hotel
Ranked #3 of 51 Hotels in Galveston
Certificate of Excellence
Southeast Texas
Level 5 Contributor
59 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Update-We'll Be Back”
Reviewed April 29, 2013

This is an update from previous review, and the Tremont House is still the place to stay in Galveston. We went for a quick trip to celebrate my wife's birthday. Booked the room through the AARP Expedia site. The room was quiet, cool and comfortable. We got a late night brownie and ice cream from the restaurant by the lobby to take up to our room. But the real surprise came when we got home and found we still had one of the keys to the room. Okay, now we've all stayed at places that charge a fee if you forget to turn in the key. So I called the hotel told them of my discovery and double checked the address so I could mail the key back to them. The girl at the front desk verified that I had the right address but then added, "There's no charge for the key...just keep it till you come back." Service at the Tremont is wonderful--before, during, and after your stay. We'll be back.

Room Tip: If possible, ask to stay on the 3rd or 4th floor if you are a light sleeper--and try not to stay ove...
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  • Stayed April 2013, traveled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank BnB_SE_Texas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WyndhamGalveston, Guest Relations Manager at The Tremont House A Wyndham Grand Hotel, responded to this review, May 1, 2013
Thank you for your positive review on your stay to The Tremont House. We are happy that you chose our hotel to celebrate your wife's birthday. We look forward to your next visit.
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Surrey
Level 4 Contributor
41 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed April 27, 2013

An excellent hotel in an excellent location. We were determined not to do any driving this holiday and we found The Tremont to be perfectly placed for exploring Galveston by foot, and the very occasional taxi. Local shops and restaurants are just round the corner but beware, most shops do not open until after 10:00, they say they open at 10:00 but they don't really mean it. If you don't want to breakfast in the hotel try The Sunflower Bakery & Cafe at the corner of Postoffice and 14th, a nice morning walk away.

The best map we found of Galveston was free from Cool Tours on Seawall Blvd. near the Pleasure Pier. The tour guide was great, we were soaking wet with the rain and she gave us blankets and towels and then dropped us back at our hotel after the tour.

The hotel staff were exceptionally friendly and helpful. They arranged transport for us to our next hotel at Houston International Airport that was cheaper than the taxi we used to get there from Downtown Houston. I suspect this may only be possible if there is a cruise ship in dock.

Room Tip: Rooms overlooking the front street are very quiet. I cannot speak for the others.
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  • Stayed April 2013, traveled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank SurreyRetiree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WyndhamGalveston, Guest Relations Manager at The Tremont House A Wyndham Grand Hotel, responded to this review, April 29, 2013
Thank you for your positive review on your stay at The Tremont House. We are pleased to see that you enjoyed the how walkable the hotel is to nearby attractions, shopping and dining. The hotel also offers a courtesy shuttle to our sister hotel - Hotel Galvez which is located on the beachfront near the Galveston Island Historic Pleasure Pier. During your next visit, you should see a show at The Grand 1894 Opera House which is just four blocks from the hotel. Travel tip: The Grand just announced its summer season. Happy Travels and we look forward to your next stay with us.
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Magnolia, Texas, Usa
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 24, 2013

Our son and daughter-in-law chose the Tremont for their wedding and reception. Family and friends traveled miles for the special event. Intialing we were told the hotel did not have the type of handicap room needed for the grandparents of the groom so we made other arrangements. Upon arrival for check-in our other son was placed in an exact handicap room we were told did not exist.We then requested from the hotel if they could switch rooms around so that we could share a room with our son in a double and give his room to the grandparents but we were told no; not even attempt to accomidate andt in fact told us they had overbooked. Well then when the bride arrives, the hotel does not have a room for her. So her mother had to move to the the Galvez. We then gave our room to our son; the grandparents moved into the handicap room and we (parents of the groom) had to find a room at the Hampton Inn. For an event that was to be so special; the Tremont was not even apologetic for the unorginized handling of reservations.

The wedding turned out beautiful anyway. But I will never recommend this hotel for anything.

  • Stayed April 2013, traveled with family
    • Service
Review collected in partnership with Wyndham Hotel and Resorts

Helpful?
2 Thank Milton710
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WyndhamGalveston, Guest Relations Manager at The Tremont House A Wyndham Grand Hotel, responded to this review, April 26, 2013
Thank you for your feedback on your stay at The Tremont House. I'm very sorry for any inconvenience that you experienced regarding your room reservations. I will make sure that the general manager is aware of your comments. Again, please accept my apologies.
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Nederland, Texas
Level 4 Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 22, 2013

The Tremont was an 1800's Galveston warehouse that was converted into this delightful hotel. The old Victorian charm was preserved with modern conveniences added. You enter into marble steps and floors to registration and then you are greeted by an 5 floor open atrium with padded wicker sofas and chairs leading to the bar and restaurant. The rooms are all unique with very high ceilings, lush beds, period furniture including a waredrobe with TV, safe, and drawers. The lighting is on a "home" or "away" system and the A/C and ceiling fan make the room very comfortable. Each room has a closet and bath robes are furnished. Each bathroom has marble countertops and a towel warmer. One of my favorite things about The Tremont is the ROOFTOP! This is such a special area to sit, have a drink and enjoy the views of Galveston! VERY NICE! (Suites are very roomy also and each is different.)
My husband and I have stayed at The Tremont more than 10 times mostly because of the access to the cruise terminal. They provide a "free" shuttle to and from the terminal and house our vehicle while we are away.
A big plus is that The Tremont is one block from The STRAND! Fabulous shopping, restaurants!!! Food at The Tremont is INCREDIBLE!
In my opinion, unless you are going on a cruise, I would NOT suggest this hotel for children even though you could travel over to their sister hotel (The Galvez) to swim.

Room Tip: Valet parking is about $17 per day, but after 5 p.m. there are usually parking available on the stre...
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  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Madison S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WyndhamGalveston, Guest Relations Manager at The Tremont House A Wyndham Grand Hotel, responded to this review, April 24, 2013
Thank you for your thorough review of your stay at The Tremont House. I think that you've said it all. We appreciate your insight and we look forward to your next pre-cruise stay. Happy cruising.
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Additional Information about The Tremont House A Wyndham Grand Hotel

Property: The Tremont House A Wyndham Grand Hotel
Address: 2300 Ships Mechanic Row, Galveston, Galveston Island, TX 77550-1520
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Best Value Hotel in Galveston
#2 Business Hotel in Galveston
#2 Family Hotel in Galveston
#2 Luxury Hotel in Galveston
#2 Romantic Hotel in Galveston
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Tremont House A Wyndham Grand Hotel 4*
Number of rooms: 119
Official Description (provided by the hotel):
The Tremont House Hotel Galveston is situated in the heart of the Strand Historic District. The Tremont House Hotel Galveston is located near many attractions such as The Bishop's Palace and Texas Seaport Museum. Taxis and Uber offer travelers easy access to Galveston points of interest as well as to the airport. All rooms feature hardwood floors, 32" flat-screen TVs, and free Wi-Fi. Choose from queen or king size beds. Our Galveston hotel provides dinning options that are fresh, distinctive and delicious. On-site is the Tremont Café, which features Starbucks® coffee, pastries, a pizza oven, gourmet sandwiches, salads, soups and desserts. The Café serves breakfast, lunch and dinner as well as provide items for room service. The Tremont House offers its 1888 Toujouse Bar and The Rooftop Bar. Guests will find ample shopping and dining near the Tremont House Hotel Galveston. ... more   less 
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Also Known As:
The Tremont Hotel
Wyndham Galveston
Galveston Wyndham

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