The San Luis is a hotel with a lot of potential. Wonderful bell boys/ valet. Loved the front desk people. However, the pool was just a hot mess. The waitresses seemed to intentionally NOT want to make eye contact or take drink/ food orders. They all seemed young, and not properly trained. It was almost comical, yet not.
We waited a half hour to get someone to bring us a menu.... Then they had attitude like we were bothering them.
Also noted many others "trying" to get their attention.
Then to our dismay, we started people watching. Drunk, inappropriate behavior from adults in the pool/ mixed with families with little kids. Water quality, hazy at best.
Steakhouse was excellent, as was the piano bar.
Rooms were clean.
Will probably try one of the other resorts next time especially if I happen to bring my children.
- Official Description (provided by the hotel):
- The San Luis Resort, Spa & Conference Center is one of the Gulf Coast's finest beachfront properties offering a variety of luxury options. From Spa San Luis and the heated pool to its 40,000 sq. ft. IACC conference center and magnificent gulf views, it's an ideal destination for vacationers, business travel and corporate meetings. Our AAA Four Diamond rated resort offers the finest in award-winning dining, overnight accommodations and first-class personalized and professional service. ... more less
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- Also Known As:
- The San Luis Hotel Galveston
- San Luis Resort Galveston Texas
- San Luis Hotel Galveston
- San Louis Hotel Galveston