We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Old -Over rated - Over priced - Ghetto Resort”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
The San Luis Resort
Ranked #6 of 51 Hotels in Galveston
Certificate of Excellence
Reviewed October 6, 2012 via mobile

Paid over $200 only view of water was the A/C units blocking my view-beds were kiddie size and mattresses were ON THE FLOOR- yes, apparently for $you don't get a bed frame! Hardly any sheets on bed either -Davin at front desk simply did not care-room also had mini sofa so narrow you could hardly sit on and I'm 5'2"-Worst HOTEL EVER-not a RESORT-Shame on you-Nasty Nasty Nasty Place!!!

  • Stayed: October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
3  Thank Lori O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thesanluisresort, Manager at The San Luis Resort, responded to this reviewResponded October 10, 2012

Thank you for your feedback. The room you were in was one of our larger guest rooms that allow families more space- double the size of our standard guest room. The sleeper sofa is smaller than standard size, which is typically used by families. The beds you describe are full-size Murphy beds. All of our rooms have ocean views; rooms located on the lower floors do have minor obstructions from our roof-line but are all able to see the ocean. If I can be of further assistance, please email ehimes@ldry.com
Regards,
Elizabeth Himes
Brand Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (2,466)
Traveler rating
Traveler type
Time of year
Language

2,078 - 2,084 of 2,466 reviews

Reviewed October 4, 2012

This is an outstanding hotel and resort. Ideal for a convention or a family vacation. The staff are all well trained, polite and very friendly which reflects well on the hotel management.

The food was excellently prepared for our large banquet events. The wait staff are very efficient and responsive.

  • Stayed: October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank sam194444
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thesanluisresort, Manager at The San Luis Resort, responded to this reviewResponded October 10, 2012

Thank you for your comments. We hope your meetings were successful while you stayed with us & we hope you will return soon.

Regards,
Elizabeth Himes
Brand Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 30, 2012 via mobile

Gotta great last minute deal at this hotel with hotels.com. We spent a lot of time in the hotel bar and pool areas. Service in both was great. Breakfast buffet is $20 but worth it. We'll definitely stay there, again.

  • Stayed: September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Chuck659
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thesanluisresort, Manager at The San Luis Resort, responded to this reviewResponded October 1, 2012

Thanks for your review. We look forward to having you return soon.

Regards,
Elizabeth Himes
Brand Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 27, 2012 via mobile

We booked this hotel online and didn't know what to expect. We arrived and there we nice lady who gave us room's keycards and poolpasses. She was nice and polite.
Room was deluxe room!!! :)
There were kitchen, bathroom, common area and balcony. Everything was clean and amazing! I just loved it!
Parking and wifi were free.
Cleaning staff was nice.
There is nice pool area in front and restaurants in the same building and also little bit further ahead.

Stay here if you are in Galveston!

  • Stayed: September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank 1011S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thesanluisresort, Manager at The San Luis Resort, responded to this reviewResponded October 1, 2012

Thank you for your review of your stay. We are glad you enjoyed everything and look forward to having you return again soon.

Regards,
Elizabeth Himes
Brand Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 25, 2012

My girlfriend and I booked a room to get away for the weekend. We arrived at the resort around 3pm thinking we could check in. Our room was not ready so we went down to the H2o pool and had a drink to kill some time. We were told our room would be ready at 4pm. We went back at 4 and our room still was not ready. I asked why is wasn't and asked if any other room was avaliable and was told no. The front desk girl told me she would ask if she could upgrade our room.......she came back from talking to her supervisor and said had a nice room for us. She gave us our room key and told us to enjoy our stay. Much to our surprise we opened our room on the top floor and it was the presidential suite.........wow!! The room had a bedroom, living room with a bar and a full dinning room. The San Luis Resort ROCKS!!!!!

  • Stayed: September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Ronnie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thesanluisresort, Manager at The San Luis Resort, responded to this reviewResponded October 1, 2012

We are so glad to hear you enjoyed your stay in our Presidential Suite. Thank you for your review and we look forward to having you back soon.

Regards,
Elizabeth Himes
Brand Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 25, 2012

We stayed at the hotel two nights. The first night was great...great and friendly service. We especially liked the pool bar, where service was prompt and the venue is just beautiful. The next night had a few problems. When our room was cleaned, we did not get any coffee or fresh towels. I called the next morning to request some coffee, and after a half hour wait called again. And at dinner in the much renowned steak house, we were not served our sides with the meal, Service was poor there, too, althogh it was a very expensive meal..
Still, I would go there again, just to enjoy the beautiful view of the gulf and the really fun pool bar.

Room Tip: The view of the gulf, off the balconies, is beautiful.
See more room tips
  • Stayed: September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank reviewing40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thesanluisresort, Manager at The San Luis Resort, responded to this reviewResponded October 1, 2012

Thank you for your comments about your stay with us. We look forward to seeing you again the next time you are in Galveston.

Regards,
Elizabeth Himes
Brand Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 25, 2012

Yes, beach hotels are always a little "worn", with the sand and salt air. The San Luis is Tillman's little vegas hotel in Galveston. The pool bar and cabanas are straigh out of Vegas, and he has spent alot of money over the years in order to make it the best in Galveston.

Room Tip: Pay for an upper floor room to be away from the families
See more room tips
  • Stayed: September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank BLG_houston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thesanluisresort, Manager at The San Luis Resort, responded to this reviewResponded October 1, 2012

We're so glad you chose to stay with us in Galveston. Thanks for your review and we look forward to having you back soon.

Regards,
Elizabeth Himes
Brand Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Galveston hotels
2.7 mi away
The Tremont House A Wyndham Grand Hotel
0.1 mi away
Holiday Inn Resort Galveston-On The Beach
3 mi away
Harbor House Hotel & Marina at Pier 21
Show Prices
Show Prices
Show Prices
2.6 mi away
DoubleTree by Hilton Hotel Galveston Beach
5.6 mi away
Holiday Inn Club Vacations Galveston Beach Resort
4.1 mi away
Best Western Plus Seawall Inn & Suites By The Beach
Show Prices
Show Prices
Show Prices

Been to The San Luis Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The San Luis Resort

Address: 5222 Seawall Blvd, Galveston, Galveston Island, TX 77551-4003
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Galveston
#2 Spa Hotel in Galveston
#2 On the Beach Hotel in Galveston
#3 Luxury Hotel in Galveston
#4 Business Hotel in Galveston
#6 Romantic Hotel in Galveston
#9 Family Hotel in Galveston
Price Range: $188 - $423 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The San Luis Resort 4*
Number of rooms: 250
Official Description (provided by the hotel):
The San Luis Resort, Spa & Conference Center is one of the Gulf Coast's finest beachfront properties offering a variety of luxury options. From Spa San Luis and the heated pool to its 40,000 sq. ft. IACC conference center and magnificent gulf views, it's an ideal destination for vacationers, business travel and corporate meetings. Our AAA Four Diamond rated resort offers the finest in award-winning dining, overnight accommodations and first-class personalized and professional service. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Booking.com, getaroom.com, Orbitz, Hotwire, Cancelon and Evoline ltd so you can book your The San Luis Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The San Luis Hotel Galveston
San Luis Resort Galveston Texas
San Luis Hotel Galveston
San Louis Hotel Galveston

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing