I booked two rooms five weeks before our cruise was to leave Galveston. I went over the dates several times, I asked about the shuttle to the boat on Sunday and was told one could be provided, no problem. I called two days prior to arrival, tried to check the dates and confirmation information, told them we would be arriving late on Sat. No problem the man told me, if you have a confirmation number you have a room, doesn't matter when you get here. He never checked the information and when we arrived on Sat night, they told us we were arriving on Sunday according to our confirmation numbers... After becoming very upset, they did find us a family room, no ocean view as promised, one room had a window and the view was the wall of the building behind! I will never stay in a LaQuinta again...not a good experience.
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- Also Known As:
- La Quinta Inn Galveston Hotel Galveston
- La Quinta Hotel Galveston
- Galveston La Quinta
- La Quinta Galveston