My husband and I stay overnite there 5/5/12. we checked in the Inn, about a hour of our stay we went out to get something to eat and walk the beach, about 8 pm we went back to the motel to find that the lights we're out we had to walk three flights of stairs to get to our room. It was very hot in the motel. we called down to the front desk the lady that answered the phone she stated that the power would be off for one hour only ....that one hour turned into 4 am Sunday Morning. there was a lobby full of complaining customer asking to speak with the Manager which we found out later that he was the owner he refused to come and talk to us ...he refused to give out refunds to paying customer. He stay in Houston minutes away from the motel . The next morning we got up downstair lobby and eating area was hot and we all had to grab our breakfast some ate out side and most sit there in the heat to eat. we demanded our money the next staff came on and stated that they have called the manager and he is not answering his phone she gave out slip to make complaints and she put it in his box and she said that he will call everyone from that day to this day we have not received the phone call. this is a place you do not want to stay ....we found out that he own the holiday inn next door it was clean and the lights never went out..but they were all full.
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- Also Known As:
- La Quinta Inn Galveston Hotel Galveston
- La Quinta Hotel Galveston
- Galveston La Quinta
- La Quinta Galveston