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All reviews across the street higher floor free shuttle fridge and microwave ocean view pool area small balcony rainforest cafe family vacation nice pool gulf of mexico shuttle service cruise terminal seawall blvd pleasure pier sea wall moody gardens
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Reviewed April 8, 2016

We stayed at the Holiday Inn on the Beach in Galveston, TX on April 3rd and 4th. Thinking it would be a wonderful place to stay and be by the beach. The view was fine, the hotel is across the street from the beach which I guess was okay. When I booked the reservation I was impressed by the photo they advertised with a beautiful colorful room, but it was nothing like the photo showed. The room smelt very musky and old, the walls were drab in color, definitely not what the photo showed (which was bright and happy in color). The blow dryer did not work and the bath tub stopper did not work. For what I paid I expected much more. The room and the bath room were clean. The beds were very comfortable and seemed clean. The room was smaller than I thought it would be and there was one big chair and a desk chair, tight space even for two people. The morning we checked out I heard a lady ask for a card for the free breakfast in the restaurant there which came with the room, the receptionist that checked us in never told us about this so the first morning we went to I-Hop for breakfast (which was very good). So I ask the receptionist on duty about this free breakfast and told her that I had not been informed about so she gave us a card to get out free breakfast. The food was okay. It is an older hotel and could use a facelift. Parking was so, so. They do offer internet but I had no luck connecting to it. If the wind is blowing hard it whistles through the room and halls. As far as us staying there again, I would not! This was the first trip I have had in about 20 or so years and I am really easy to please and don't require much to make me happy. But............

Date of stay: April 2016
  • Trip type: Traveled with family
    • Value
    • Sleep Quality
    • Service
Thank llv1942
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel Staf f, Manager at Holiday Inn Resort Galveston-On The Beach, responded to this reviewResponded April 20, 2016
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Reviewed April 5, 2016 via mobile

We love this place! This is our 2nd trip here in 2 weeks and we live 4 hours away. My kids love this place! Food is great! Rooms are great! Amenities are great and the greatest front desk staff of any hotel ever! My favorite is Ms Jo Ann who goes above and beyond to help the guest like me!

Date of stay: April 2016
Trip type: Traveled with family
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel Staf f, Manager at Holiday Inn Resort Galveston-On The Beach, responded to this reviewResponded April 8, 2016

Thank you for staying with us again. We love hearing when our staff go above and beyond for our guest. Thank you for mentioning Jo-Ann as she and the entire front desk team do a great job at providing the best of service. We know you will be back so see you soon!

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Reviewed April 5, 2016 via mobile

Very clean and the a/c very cold, which is essential for a good night's sleep. Super soft pillows and comfortable bed, would definitely recommend for staying on visit. Right on the beach! Check in was quick and painless and free parking was a good perk.

Date of stay: April 2016
Trip type: Traveled as a couple
Thank Mark S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel Staf f, Manager at Holiday Inn Resort Galveston-On The Beach, responded to this reviewResponded April 8, 2016

Thank you for choosing to stay with us. We are glad to hear you loved our location and the comfort of our rooms. Thank you for taking the time to share your feedback with us. We look forward to welcoming you back on your future travels.

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Reviewed April 5, 2016 via mobile

My family and i really enjoyed staying here last summer and we are about to book a week long vacation here again. The view was beautiful, housekeeping did great, food was delish, and the pool was nice. They constantly have things going on for children like movies and popcorn, bubbles and sno cones at the pool, an arcade, and last year my kids even got to pet rescued animals in the lobby. We cannot wait to go back!

Date of stay: July 2015
Trip type: Traveled with friends
Thank tonwooda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel Staf f, Manager at Holiday Inn Resort Galveston-On The Beach, responded to this reviewResponded April 8, 2016

Thank you for staying with us again. we are so glad to have you back. We love hearing when the children are able to enjoy the variety of things that our activities team provides. Thank you for taking the time to share your review, and we too can't wait to have you back!

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Reviewed April 4, 2016 via mobile

I wasn't sure what to expect. The exterior isn't overly fancy looking but the rooms were surprisingly nice and all rooms have a water view. The balcony was a nice surprise. My main complaint was that the exterior door did not have a perfect seal so you could hear the wind whistling all night. The convention center was only a short walk away and the Beach was just across the street. If I was returning to Galveston Beach, I would consider staying at this hotel.

Date of stay: February 2016
Trip type: Traveled on business
Thank wilsonkat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel Staf f, Manager at Holiday Inn Resort Galveston-On The Beach, responded to this reviewResponded April 6, 2016

Thank you for staying with us during your recent visit. We are glad to hear you enjoyed the location of our resort. Thank you for taking the time to share you review with us and we look forward to welcoming you back on your future travels.

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