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“I dont know what you want here?”

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Hampton Inn & Suites Galveston
Ranked #13 of 52 Hotels in Galveston
Certificate of Excellence
The Woodlands, United States
1 review
“I dont know what you want here?”
4 of 5 bubbles Reviewed September 25, 2013

Overall stay wonderful, you are lacking in your breakfast bar. If I were traveling with Family it would be a factor in my decision to stay there. Overall you have the best bedding, mattress and pilliows. The shampoo /conditioners etc are pretty small and insufficent for a room for 2 , in room coffee is also very good, just the right strength. will stay again

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Audrey G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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783 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (82)
Date | Rating
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English first
Spring, United States
2 reviews
5 of 5 bubbles Reviewed September 25, 2013

Friendly staff, and very nice room. I would recoomend this hotel to anyone who is looking for a good value on the island, without compromising quality. For a little extra, you can often earn double HHilton points to help with future rewards.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Jeffrey M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
n.richland hills, United States
2 reviews
5 of 5 bubbles Reviewed September 23, 2013

Hampton Inn is a very good place to stay. The rooms were very clean and fresh. I did not hear noisy neighbors and the hotel was full. Walking distance to beaches and other attraction. I would recommend this hotel and will stay there when I can.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Carol G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belton, United States
1 review
5 of 5 bubbles Reviewed September 23, 2013

We found our experience to be great from start to finish...we were able to go straight to the website and book with no complications...directions were great...the food was hot and fresh...the room was clean...the staff was friendly and efficient.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Michelle C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston
Level Contributor
61 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
1 of 5 bubbles Reviewed September 16, 2013

This was our second Hampton Hotel for our honeymoon. We just got married at Surfside Beach and wanted/had to change locations. We went here since I always enjoy Hampton's waffles for breakfast. They are so much fun to make. Checking in was fine. They even put my bouquet in the room for us as we couldn't get in the room yet. We came back a few hours later and got in just fine. The check in staff was super friendly. They upgraded us with a balcony view. We arrived and it seemed nice considering they even put a sticky note on the headboard of the bed saying there were clean sheets and duvat for us. The view was pathetic as it overlooks a walmart and you can barely see the ocean. Neither of us took a shower there as the shower looked rusted. The toilet constantly sounded like it was dripping and leaking water. The bathroom lights didn't work after 11pm that night. You could hear EVERYTHING and EVERYONE through the walls. Next door, above us, below us, stairway that's next to us. If someone went down the stairs, the door would slam behind them and scared me out of my sleep. The TV didn't swivel like the one in Lake Jackson did. Not very convienent. We had a late check out which was at 2pm. Well, that didn't stop the cleaning crew from opening the door at 11:45am. The breakfast area was horendous and disappointing. The waffle mix dispenser wasn't very easy to use. The fruit in the cut up fruit bowl was gross. The oatmeal was just water on top of gross oat. The toaster barely worked and only toasted 1/10th of the bagel. I complained to the breakfast person and she said there was nothing she could do and to tell the front desk. We ended up leaving at 12:30 since we got the rude awakening and just decided to leave. I told the front desk lady about all of these issues including the bathroom light. She appologized but nothing happened. Not even a room comp. We will NEVER stay at this hotel again. I'd rather go stay at the Hilton and pay a little extra. This was not worth the money. HORRIBLE and NOISY!

Room Tip: Don't stay here! Parking sucks too.
See more room tips
  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank kmstennis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
islandhampton, General Manager at Hampton Inn & Suites Galveston, responded to this review, January 17, 2014
Kmstennis,

Thank you for taking the time to leave a review of your recent stay with us. I'm sorry to hear that it was not a positive experience. We always try to do everything we can to ensure that our guests have a pleasant stay, and I apologize that you did not find our hotel up to the high standards that we normally set for ourselves. We do value your feedback and we will use it to better our hotel for the future. We hope you'll give us another chance and stay with us again the next time you're in town!

Best regards,
Neel Shah, CHA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Galveston, Texas
1 review
5 of 5 bubbles Reviewed September 16, 2013

Front desk and staff were great, rooms were nice and clean and at a good rate. The location is right off the beach and near many shopping centers, so it is very convenient location. I would recommend this place to anyone, as i would stay here again.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank graniteroom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lufkin, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed September 15, 2013

This hotel is clean and located in a great location. We will be staying there again in the future. The bed was comfortable and the breakfast had a good selection. The lady that checked us in was very friendly and helpful with advise on places to visit and place to eat.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JILLSTACEY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Galveston

Property: Hampton Inn & Suites Galveston
Address: 6431 Central City Blvd, Galveston, Galveston Island, TX 77551-2059
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Galveston
#9 On the Beach Hotel in Galveston
#11 Family Hotel in Galveston
#12 Romantic Hotel in Galveston
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Galveston 2.5*
Number of rooms: 104
Official Description (provided by the hotel):
The Hampton Inn & Suites Galveston hotel is right by the Galveston Seawall, Moody Gardens, the beach, and historic sites. The hotel offers a free full hot breakfast every day, free high-speed internet and Wi-Fi, outdoor pool and whirlpool, fitness center, and meeting rooms. ... more   less 
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Also Known As:
Hampton Inn And Suites Galveston
Hampton Inn & Suites Galveston Hotel Galveston
Hampton Inn Hotel Galveston
Hampton Inn Galveston

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