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“Nice place” 4 of 5 stars
Review of Baymont Inn & Suites Galveston

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Baymont Inn & Suites Galveston
Ranked #16 of 52 Hotels in Galveston
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1,123 reviews from our community

Traveler rating
    329
    407
    216
    83
    88
See reviews for
539
325
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75
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (86)
Date | Rating
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English first
Canonsburg, Pennsylvania
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 23, 2014 via mobile

The hotel and staff were absolutely horrible here. The location is horrible, the room smelled, slow wifi, but most of all terrible customer service. Do yourself a favor and avoid this place completely. The general manger of this place put the Baymont to shame. We ended up filing a case with wyndham resort against her and this hotel.

Stayed July 2014
Helpful?
2 Thank Nicole H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
baymontinngalveston, Manager at Baymont Inn & Suites Galveston, responded to this review, July 28, 2014
Thank you for taking the time to share your review, we respect your opinion about the room
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Galveston
1 review
3 of 5 stars Reviewed July 19, 2014

The room was not bad. It had all the normal amenities. The carpet, however, was filthy! We are a barefoot kind of family and , after one day of barefooting it, the soles of our feet were black!! Disgusting to say the least. Have never had that happen before!!

  • Stayed July 2014, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank Mike H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
baymontinngalveston, Manager at Baymont Inn & Suites Galveston, responded to this review, July 21, 2014
Thank you for your review, we appreciate your comments and we will definitely take your comments in consideration.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Worth, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 16, 2014

The location was great, right across from the seawall. We got there a little early, but were able to check in right away, which was great. The person at check-in was very courteous and pleasant, as were all the employees we encountered during our stay. The room was a little less than what I was expecting and had a moldy smell. The shower curtain was not wide enough to cover the shower so water got on the floor each time we showered. Rooms could use an upgrade. The breakfast was good, no complaints there. Only one washer and dryer -- there was a line to use it. The dryer was kind of musty smelling. Soap dispenser did not work, but front desk provided soap. Will probably try somewhere else if we visit again. Probably not recommend to someone else - because of the room smell.

  • Stayed July 2014, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Baymont Inn & Suites

Helpful?
1 Thank JLSElburn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
baymontinngalveston, Manager at Baymont Inn & Suites Galveston, responded to this review, July 21, 2014
Thank you for taking the time to share your review, we apologized for the smell. We hope to get another opportunity to better serve you in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Baymont Inn & Suites Galveston

Property: Baymont Inn & Suites Galveston
Address: 2826 63rd St, Galveston, Galveston Island, TX 77551-2227
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Swimming Pool Wheelchair access
Hotel Style:
#12 Business Hotel in Galveston
#14 Romantic Hotel in Galveston
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Baymont Inn & Suites Galveston 2.5*
Number of rooms: 89
Reservation Options:
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Also Known As:
Baymont Inn And Suites Galveston
Baymont Inn & Suites Galveston Hotel Galveston
Baymont Inn Galveston
Galveston Baymont Inn

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