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“Galveston Baymont Inn” 3 of 5 bubbles
Review of Baymont Inn & Suites Galveston

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Baymont Inn & Suites Galveston
Ranked #17 of 52 Hotels in Galveston
Fridley
Level Contributor
4 reviews
4 hotel reviews
“Galveston Baymont Inn”
3 of 5 bubbles Reviewed September 29, 2013

Good place to stay the rooms were clean and comfortable. Their breakfast area was too small for the number of guests. Swimming pool was small and unheated. Hot tub out of order so we used the beach just was a short walk away.

Only interaction with staff was at check in which was very unfriendly and curt.

  • Stayed September 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank James J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
baymontinngalveston, Front Office Manager at Baymont Inn & Suites Galveston, responded to this review, September 30, 2013
Thank you for all the wonderful comments and helpful tips you have provided. Here at the Baymont we strive for excellence, and treat our guests with the highest standard of service. Thank you again for making Baymont your home away from home, we hope to see in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,185 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (87)
Date | Rating
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  • French first
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  • Japanese first
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English first
Houston, Texas, USA
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed September 28, 2013

Stayed here for 2 nights, friendly folks, clean hotel and good location...Not sure how much it cost in the summer, but very cost effective for my stay this week. Certainly recommend staying here when visiting Galveston.. You can walk to the beach and I say again again, the staff is very friendly...

  • Stayed September 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tom B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
baymontinngalveston, Front Office Manager at Baymont Inn & Suites Galveston, responded to this review, September 30, 2013
Thank you for all the wonderful comments and helpful tips you have provided. Here at the Baymont we strive for excellence, and treat our guests with the highest standard of service. Thank you again for making Baymont your home away from home, we hope to see in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pearland, Texas
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed September 23, 2013

My husband and I booked a room for my birthday on Saturday night. The room looked nice when we checked in and everything seemed neat and clean. At 3:30 am I felt something on my arm but thought it was my hair. I kept feeling something on my arm so I patted my arm only to feel a squish between my fingers. I yelled at my husband to turn on the lights and saw blood on my fingers along with a smooshed bug. I jumped out of bed to take a shower and when i got out, there were several visible bugs on our sheets, our pillows as well as the other queen size bed in the room. After some research we found out they were bed bugs and decided to leave immediately. When we checked out we informed the front desk clerk and she said she would have maintenance check to " confirm" but maintenance wouldn't be there until 7 or 8. After we didn't hear from them my husband called the hotel in the evening only to have a different receptionist tell us there was nothing in the system for maintenance to check. We are outraged that we had to pay almost $200 for a room that was infested with bed bugs and they weren't doing anything about it. We have pictures to prove it yet we were not offered a full refund and were told that it wasn't in their control because other people bring them in. Horrible stay. Horrible hotel.

Stayed September 2013, traveled as a couple
Helpful?
3 Thank Powana H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
baymontinngalveston, Front Office Manager at Baymont Inn & Suites Galveston, responded to this review, September 26, 2013
Sorry to hear that your stay was less than satisfactory, we hope to get another chance to better serve you in the future. But thank you for all the comments and helpful tips you have provided. Here at the Baymont we strive for excellence, and treat our guests with the highest standard of service. Thank you again for making Baymont your home away from home, we hope to see in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Baymont Inn & Suites Galveston

Property: Baymont Inn & Suites Galveston
Address: 2826 63rd St, Galveston, Galveston Island, TX 77551-2227
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Swimming Pool Wheelchair access
Hotel Style:
#12 Business Hotel in Galveston
#14 Romantic Hotel in Galveston
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Baymont Inn & Suites Galveston 2.5*
Number of rooms: 89
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Also Known As:
Baymont Inn And Suites Galveston
Baymont Inn & Suites Galveston Hotel Galveston
Baymont Inn Galveston
Galveston Baymont Inn

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