Michael, the front desk person, addressed us by name every time he saw us and went out of his way to make sure we had everything we needed. It felt upscale in that regard. We chose this hotel because it a pet area that is fenced in and lets you little ones play. We also spent most of our time at the beach, but ended up really liking the pool and bar at the pool, so we hung out there pretty often as well. Nice clean rooms and the staff was always accessible for anything extra you needed. There were no hidden fees or hassles. I travel for work (lots) and this made it a quiet nice place to hang out. Only thing that could have made it better is if the hotel had designed some rooms to open up to the pool area directly and that the pet area was available on the ground floor. You had to take an elevator down to that. But these are little things after all. Thanks you so much Michael if you read this. You were the best!
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