We had just gotten to Galveston after a 5 hour car ride and this was the first place we went to. It was very fast paced. You order then have a seat with the vibrating thingy that buzzes when your food is ready. I saw some people were looking at a menu before they got up to the counter, but we didn't have one, so we just ordered burgers. There was already a line forming behind us. So be prepared to know what you want. Also, there are no "combos," everything is bought separately so it really adds up. If you've ever been to a Fudruckers, it's basically the same concept. We sat outside and really enjoyed the view and people watching.