Stayed overnight Sunday 11/5 following a cruise. Staff could hardly be bothered with any guest assistance. Despite only about a dozen guests staying Sunday, no check ins were available until after 4 PM (and you were clearly ordered to be checked out by 11 AM the following day, or else....).
Clerk said wi-fi wasn't working "due to remodeling". Tried anyway, it clearly was. Had great difficulty getting clerk to give me user name/password (she twice gave "close but incorrect versions" until I carried my laptop to the office and insisted she verify my typing--THEN she said "oh, password is XXXX naming it correctly for the first time!)
Motel is generally nicer than the average Econo-Lodge. Breakfast was OK, parking was free as advertised; but the rude and abrupt treatment from clerks means we won't be back.
PS: we're in the resort/hospitality business, and understand frustration following a busy weekend, but these girls were over the edge!
- Official Description (provided by the hotel):
- Pets allowed for a fee charged per day ... more less
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- Also Known As:
- Travelodge Galveston Hotel Galveston
- Econo Lodge Galveston
- Galveston Econo Lodge