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“1 am unexpected wake up call from desk clerk”
Review of Super 8 Galveston

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Super 8 Galveston
Ranked #26 of 51 Hotels in Galveston
Humble, Texas
1 review
“1 am unexpected wake up call from desk clerk”
Reviewed December 18, 2012

We arrived at the facility nov 30,checked in and walked next door to eat Chinese. We were back in the room by 8 and was asleep by 9 pm. All the sudden about 1 am comes a call from front desk that we were in the wrong room. Seems like they had another customer with same last name and put us in there handicapped room. Finally got a few more hrs sleep and confronted mgr Debbie Cruz. She was aware that we were awoke by her clerk and said we were upgraded to 2 beds. I said 2 reg beds is not an up grade,a king or suite would be an upgrade. I could tell i was getting NO where with her. I received an email from them stating i could get a $20 discount. I called cooperate and hotwire and got a complete reimbursement. I also need to mention the 3 roaches we killed in the room. Bad Bad run facility. Cendant should be ashamed.

Room Tip: You take your own health risk in your hands if you stay here,i warned you Rory Hammond
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  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank desertcop35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • French first
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English first
Galveston
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 13, 2012

This was a great value and easy to book, I was surprised the great rate we got. Beds were not so comfortable but I would stay there again. ...............................................................

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
1 Thank Brenda M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Super 8 Galveston

Property: Super 8 Galveston
Address: 2825 1/2B 61st St, 61st Street & Seawall, Galveston, Galveston Island, TX 77551-2002
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #26 of 51 Hotels in Galveston
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Galveston 2*
Number of rooms: 54
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Also Known As:
Super 8 Galveston Hotel Galveston
Super Eight Galveston
Galveston Super Eight
Galveston Super 8

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