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BEST WESTERN PLUS Seawall Inn & Suites by the Beach
Ranked #13 of 52 Hotels in Galveston
Sugar Land, Tx
Level Contributor
59 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Nice Stay!”
4 of 5 bubbles Reviewed August 26, 2013

Went to the Galveston Best Western on a freebie from Best Western. Though it was hard to make the reservation--there are only a few rooms available for these stays--we had a great time! Staff was great, the room was comfortable. We were on the water side of the hotel and had a great view--though the rain obscured it some! Nice stay, nice staff--relaxing......

Room Tip: Ask for a water view!
See more room tips
  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank happytravler56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bijal M, General Manager at BEST WESTERN PLUS Seawall Inn & Suites by the Beach, responded to this review, September 11, 2013
Thank you,

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Thank you again, We appreciate your loyalty to our brand.


Sincerely,

Bijal Mehta
General Manager
BEST WESTERN PLUS Seawall Inn & Suites by the Beach
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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594 reviews from our community

Traveler rating
    261
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    76
    30
    33
See reviews for
215
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (77)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Dallas, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed August 23, 2013

This hotel was very clean, and the room, including the beds, was very comfortable. The mattresses were the best I've had in Galveston, and it was like sleeping at home. Breakfast was full of variety, serving eggs as well as the usual waffle and Continental Style fare that is usually seen.
It was very affordable, and the location was excellent! Close to all the places we like to visit: Pier 21, The Strand, Ferry boat, Pleasure Pier, Murdoch's, Gaido's, Stewart's Beach; only a short drive away.
We had no problems with the room, and it was plenty large with 2 full beds.
I truly enjoyed my 2 night stay at this hotel, and plan to stay again next time I go to Galveston.

Room Tip: Our room was on the 3rd floor facing the ocean and the view was beautiful!
See more room tips
  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Texichic3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bijal M, General Manager at BEST WESTERN PLUS Seawall Inn & Suites by the Beach, responded to this review, September 11, 2013
Thank you,

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Thank you again, We appreciate your loyalty to our brand.


Sincerely,

Bijal Mehta
General Manager
BEST WESTERN PLUS Seawall Inn & Suites by the Beach
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Point, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed August 23, 2013

It was a very nice hotel and service people helpful though maids could not speak English, they were also able to bring their small children to work which was sometimes noisey off and on. I would stay there again, all English speaking staff were very helpful. Great location by the wide beach (though cost $8.00/car, free if walk) and a quiet area on the eastern part of the island.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
2 Thank Lorraine S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bijal M, General Manager at BEST WESTERN PLUS Seawall Inn & Suites by the Beach, responded to this review, September 11, 2013
Thank you,

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Thank you again, We appreciate your loyalty to our brand.


Sincerely,

Bijal Mehta
General Manager
BEST WESTERN PLUS Seawall Inn & Suites by the Beach
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed August 23, 2013

This is a nice family friendly hotel with access to the beach a short walk. Only a short drive from the popular East Beach and Stewart Beach. Breakfast and a pool. There is plenty of parking and is close to the popular attractions in the Downtown and Strand business districts. Also near UTMB.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank likestotravel896
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bijal M, General Manager at BEST WESTERN PLUS Seawall Inn & Suites by the Beach, responded to this review, September 11, 2013
Thank you,

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Thank you again, We appreciate your loyalty to our brand.


Sincerely,

Bijal Mehta
General Manager
BEST WESTERN PLUS Seawall Inn & Suites by the Beach
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Moore, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed August 20, 2013

Staff was great, always smiling and everytime we saw someone they would say hello and ask if we needed their help! The hotel was clean and updated with the latest technologies and we had a beautiful view of the beach/ocean every morning! We would definitely stay there again. They are very accommodating and take the extra step! The location is perfect, close to everything yet just on the edge where you didn't have a traffic issue. Well done Best Western!

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
2 Thank Misty R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bijal M, General Manager at BEST WESTERN PLUS Seawall Inn & Suites by the Beach, responded to this review, September 11, 2013
Thank you,

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Thank you again, We appreciate your loyalty to our brand.


Sincerely,

Bijal Mehta
General Manager
BEST WESTERN PLUS Seawall Inn & Suites by the Beach
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed August 16, 2013

Stayed here for 3 nights with family. Overall clean but we did have a broken tile, mini fridge that didnt seem cold enough and the bathtub didn't drain very well. Not a huge problem except when we got back from the beach and the tub got pretty filthy but staff cleaned it the next day. Walls a paper thin to the point where I knew what the folks in the next room were watching on tv and could follow the conversation they were having. It you are a business traveler, stay at the Galvez; if you are taking the kids on vacation, this place will do. Though the walks were thin, everything was quiet at night. Breakfast was also geared to the kids with sugary cereal, waffles and muffins/pastries. If you want something healthy, go elsewhere. Here you get what you pay far- a free breakfast. Also at one end of the Seawall but everything in Galveston us a 10 min drive and parking is not a problem. Staff was very friendly though. Overall not bad. Didn't go to galveston to hang out in a hotel room. Good enough for how we used it: to clean up, relax a bit and sleep.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Funnygrl81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bijal M, General Manager at BEST WESTERN PLUS Seawall Inn & Suites by the Beach, responded to this review, September 11, 2013
Thank you,

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Thank you again, We appreciate your loyalty to our brand.


Sincerely,

Bijal Mehta
General Manager
BEST WESTERN PLUS Seawall Inn & Suites by the Beach
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Galveston Texas, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed August 14, 2013

Upon checking in to our room we noticed a broken/loose tile right in front of the bathroom. My husband spoke to the manager and he moved us to another room. the second room smelled really bad and the wall near the toilet was dirty. I personally cleaned and sanitized the restroom but the smell would not go away. The next day my husband spoke to the manager and we were upgraded to a suite that was nice. But still--the horror of room 202 was still embedded into my brain.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Sheila P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bijal M, General Manager at BEST WESTERN PLUS Seawall Inn & Suites by the Beach, responded to this review, September 11, 2013
Thank you,

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.


Sincerely,

Bijal Mehta
General Manager
BEST WESTERN PLUS Seawall Inn & Suites by the Beach
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Seawall Inn & Suites by the Beach

Property: BEST WESTERN PLUS Seawall Inn & Suites by the Beach
Address: 102 Seawall Blvd, Galveston, Galveston Island, TX 77550-5720 (Formerly Comfort Inn & Suites Stewart Beach)
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Galveston
#9 On the Beach Hotel in Galveston
#11 Romantic Hotel in Galveston
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Seawall Inn & Suites by the Beach 2.5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Best Western Plus Seawall Inn & Suites By The Beach Hotel Galveston
Best Western Plus Seawall Inn And Suites By The Beach
Comfort Inn Stewart Beach
Comfort Inn Galveston
Galveston Comfort Inn

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