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“Decent value, not the best Best Western I've stayed at” 3 of 5 stars
Review of BEST WESTERN PLUS Seawall Inn & Suites by the Beach

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BEST WESTERN PLUS Seawall Inn & Suites by the Beach
Ranked #13 of 52 Hotels in Galveston
Vancouver, Canada
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Decent value, not the best Best Western I've stayed at”
3 of 5 stars Reviewed May 19, 2013

I stayed here for three nights for a wedding as it seemed to offer the best value for the strip. Price was lower than most places on Seawall and it included hot breakfast.

The room was nicely appointed - no complaints there. Unfortunately, my A/C had a leak, so the floor was soaking and had a funny smell when we arrived. Also, housekeeping had missed our room. We asked them to look into it while we went out for dinner, and they put towels on the floor. The next day they came to clean it while we were out, but when we returned, the room had an awful toxix smell. I asked to change rooms, and they accommodated my immediately.

The beds were comfortable and I slept well. The internet and breakfast was free. Unfortunately, the breakfast was not as good as what I've had in other Best Westerns. I was a little disappointed by it. The pool is also very small. We did not bother trying it, but went swimming at the hotels of relatives staying nearby.

Overall, it's a nice, clean hotel that offers decent value for the money. It's conveniently located and well priced.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
2 Thank songbook
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bijal M, General Manager at BEST WESTERN PLUS Seawall Inn & Suites by the Beach, responded to this review, September 11, 2013
Thank you,

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Thank you again, We appreciate your loyalty to our brand.

Sincerely,

Bijal Mehta
General Manager
BEST WESTERN PLUS Seawall Inn & Suites by the Beach
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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522 reviews from our community

Traveler rating
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See reviews for
194
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Barrie, Canada
Level Contributor
210 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
5 of 5 stars Reviewed May 7, 2013 via mobile

Spotless well maintained, friendly staff. Nice rooms, super fast Internet. I have to say these guys have their act together. If you spend as many nights in hotels as I do you see the good, the bad and the ugly and this place impressed me.

  • Stayed May 2013
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank ramblingsalesman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bijal M, General Manager at BEST WESTERN PLUS Seawall Inn & Suites by the Beach, responded to this review, September 11, 2013
Thank you,

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Thank you again, We appreciate your loyalty to our brand.

Sincerely,

Bijal Mehta
General Manager
BEST WESTERN PLUS Seawall Inn & Suites by the Beach
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baltimore, Maryland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 7, 2013

We landed at the Best Western without a reservation for 5 nights and we were accommodated on the room charge. Staff was exceedingly helpful and responsive to our needs. The location is very central. It is a good place to stay for value and convenience.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Carol A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bijal M, General Manager at BEST WESTERN PLUS Seawall Inn & Suites by the Beach, responded to this review, May 17, 2014
Thank you staying with us. We are happy to know your enjoyed your stay and we hope to see you again very soon.


BJ
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 2, 2013

Front desk customer service was the best! Ranisha and Cynthia were so helpful and friendly. The only problems with the room were the cable TV that was not working good at all and the double beds were a little bigger than twin beds. The location was good and the grounds were very pretty and well maintained.

  • Stayed May 2013, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank Bud M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Center, Texas
1 review
5 of 5 stars Reviewed April 29, 2013

We spent the night there for a family vacation. It was GREAT! The staff were extremely friendly, made me not want to leave!! I liked it because the hotel was very easy to get in and out of the driveway and my son had a great time on the elevator :) I already have recommended this hotel and will continue to in the future. Can't wait to go back and visit again!

  • Stayed April 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Kandi H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bijal M, General Manager at BEST WESTERN PLUS Seawall Inn & Suites by the Beach, responded to this review, May 17, 2014
Thank you staying with us. We are happy to know your enjoyed your stay and we hope to see you again very soon.

BJ
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Murphy, Texas
1 review
3 of 5 stars Reviewed April 29, 2013

The hotel was ok, but if you walk in without a reservation you are charged a premium. My rate before taxes was $121.49 for a room with two beds for one night. Had I made a reservation, the rate would have been $85.49 for the night. That's a premium of over 40% just for not making a reservation prior to checking in. That is a clear case of price gouging and I will never stay there again.

  • Stayed April 2013, traveled solo
    • 1 of 5 stars
      Value
Helpful?
Thank Ike1949
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bijal M, General Manager at BEST WESTERN PLUS Seawall Inn & Suites by the Beach, responded to this review, May 17, 2014
Ma'am the rates go up and down through out the day.
so its not price Gouging.
But We hope to see you again very soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Seawall Inn & Suites by the Beach

Property: BEST WESTERN PLUS Seawall Inn & Suites by the Beach
Address: 102 Seawall Blvd, Galveston, Galveston Island, TX 77550-5720 (Formerly Comfort Inn & Suites Stewart Beach)
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Galveston
#9 On the Beach Hotel in Galveston
#11 Romantic Hotel in Galveston
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Seawall Inn & Suites by the Beach 2.5*
Number of rooms: 62
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Also Known As:
Best Western Plus Seawall Inn & Suites By The Beach Hotel Galveston
Best Western Plus Seawall Inn And Suites By The Beach
Comfort Inn Stewart Beach
Comfort Inn Galveston
Galveston Comfort Inn

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