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“Nice Hotel with thin floors”

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Best Western Plus Seawall Inn & Suites By The Beach
Ranked #14 of 51 Hotels in Galveston
Certificate of Excellence
Reviewed March 5, 2013

My wife and I stayed here one night before getting on the our Disney Cruise. The hotel was very clean and nicely decorated. When we checked in the lady at the front desk was very helpful and nice. When we got up to our room and I turned on the A/C. After five minutes of being on the a/c unit started to make a very loud grinding sound. I turn it off and on to see if the sound would stop. It did not. I called the front desk to complain and the woman who answered said she would just change our room. Which I was fine with. The new room was down the hall and the a/c seem to be working properly. We left the room to eat and when we came back the room was still the same temperature when we left. My wife an decided not to call the front desk and just went to bed. At around 11:00pm my wife and I were awakned by a loud sound from the room above us. We tried going back to sleep but the sound came from children running around the room and jumping of there bed. The floors in this hotel seem very old. When you walk around the floors creak and make a hollow sound. When eventually called the desk and they they sent some to talk to the people above. The running and jumping stopped for about 2 minutes and resumed. At that point I called the front desk again and they canged our rooms. The rest of the night went without incident and we checked out in the morning to catch our cruise.

  • Stayed: January 2013, traveled as a couple
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1  Thank hueyking
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (644)
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591 - 597 of 644 reviews

Reviewed February 28, 2013

The location was great! Staff was friendly and helpful, clean facility and beautiful landscaping. A firmer pillow would have been nice, but I didn't ask for one. Quiet. Outdoor swimming pool, no hottub

  • Stayed: February 2013, traveled as a couple
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Review collected in partnership with Best Western
Thank Deborah P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bijal M, General Manager at Best Western Plus Seawall Inn & Suites By The Beach, responded to this reviewResponded May 17, 2014

Thank you staying with us. We are happy to know your enjoyed your stay and we hope to see you again very soon.

BJ

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 22, 2013

  • Stayed: February 2013, traveled on business
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Review collected in partnership with Best Western
1  Thank robotholocaust
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed February 17, 2013

  • Stayed: February 2013, traveled as a couple
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Review collected in partnership with Best Western
Thank G G
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed February 16, 2013

Made my Mardi Gras weekend stress free, rooms were cleam, great breakfast, east to find with a great location. Staff was great on giving information, the pool ares was very nice to eat breakest and just take in the day.


  • Stayed: February 2013, traveled with friends
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Review collected in partnership with Best Western
1  Thank Leilani C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bijal M, General Manager at Best Western Plus Seawall Inn & Suites By The Beach, responded to this reviewResponded May 17, 2014

Thank you staying with us. We are happy to know your enjoyed your stay and we hope to see you again very soon.

BJ

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 28, 2013

  • Stayed: January 2013, traveled with family
    • Value
    • Location
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Review collected in partnership with Best Western
5  Thank DENISE H
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed January 25, 2013

This hotel is a blemish on the chain of Best Western Hotels. There was criminal activity in the parking lot - prostitutes and our car was broken in to and the gas and gas cap were actually stolen! Who does that! The room was uncomfortable and dirty. The walkway was creepy and dark - there were lights out and the carpet was stained. Will absolutely not recommend this place to anyone. It looks like it used to be part of some other chain and maybe recently became a Best Western.

  • Stayed: December 2012, traveled with family
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7  Thank WhisperWillow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Seawall Inn & Suites By The Beach

Address: 102 Seawall Blvd, Galveston, Galveston Island, TX 77550-5720 (Formerly Comfort Inn & Suites Stewart Beach)
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Galveston
#9 On the Beach Hotel in Galveston
#11 Romantic Hotel in Galveston
Price Range: $89 - $246 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Seawall Inn & Suites By The Beach 2.5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Best Western Plus Seawall Inn & Suites By The Beach Hotel Galveston
Best Western Plus Seawall Inn And Suites By The Beach
Comfort Inn Stewart Beach
Comfort Inn Galveston
Galveston Comfort Inn

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