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BEST WESTERN PLUS Seawall Inn & Suites by the Beach
Ranked #14 of 52 Hotels in Galveston
Level Contributor
68 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“One night stay”
4 of 5 stars Reviewed December 28, 2012 via mobile

We stayed here one night in December. Had a room on the third floor. Service and room was adequate. Clean bathroom. Breakfast wasn't anytime special. Rates were very reasonable. Would stay here again.

  • Stayed December 2012
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Gavinnailbender
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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538 reviews from our community

Traveler rating
    240
    175
    65
    29
    29
See reviews for
198
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Cypress, Texas
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed December 22, 2012

Stayed for two nights a weekend in December. Check-in was okay, and we was assured that the room on third floor was very quiet and minimal disturbances. That sounded good, the main reason to stay at a hotel is to SLEEP and relax.
The experience was quite different. Very noisy in the daytime from houskeeping with yellng in hallways and slamming of doors. Maybe it would be better in the evening? Well, it was not. It seems that the main event for other guest was to talk loud in hallways and slam doors! That was ongoing for hours.
Front desk was informed and we asked them if they could take action and check out what's going on on third floor. Nothing happened, and the front desk was notified again. Still no action was taken. The only feedback we got was "what do you want us to do?" Well the answer is to do SOMETHING with the issue.
Do not recommend this hotel to anyone due to lot of noise and staff with poor attitude towards customes service.

  • Stayed December 2012, traveled as a couple
    • 2 of 5 stars
      Value
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Service
Review collected in partnership with Best Western

Helpful?
5 Thank Roxana G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madison, Wisconsin, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed December 12, 2012

First and most importantly, my room had bed bugs. I got severely bitten up by these little blood suckers, and it completely ruined any chance of getting a peaceful nights rest. The rooms smelled bad, the AC is incredibly noisy, the TVs channels were all fuzzy, and the walls were so thin I heard everything the people in the room next to me were saying.

The one reason I'm giving 2 stars instead of 1 is that the staff was very friendly and helpful. The people working there were very friendly, but the place itself was horrible.

  • Stayed December 2012, traveled on business
    • 2 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Ryan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albuquerque, New Mexico, USA
2 reviews
5 of 5 stars Reviewed December 11, 2012

Always enjoy Galveston. Have stayed at same Best Western at least 4 times. Always good service. Right on Seawall road and access to all we needed. Walk to the beach.
Was quiet and peaceful. Enjoyed the breakfast.


  • Stayed December 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Best Western

Helpful?
Thank cjclark719
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bijal M, General Manager at BEST WESTERN PLUS Seawall Inn & Suites by the Beach, responded to this review, May 17, 2014
Thank you staying with us. We are happy to know your enjoyed your stay and we hope to see you again very soon.

BJ
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Victorville, CA
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed December 11, 2012

Rooms were comfortable and well appointed. Staff was very friendly and helpful. The free breakfast was very nice and tasty. Only draw back was no shuttle to the cruise port and had to make own arrangments.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Best Western

Helpful?
Thank ROBERT M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Seawall Inn & Suites by the Beach

Property: BEST WESTERN PLUS Seawall Inn & Suites by the Beach
Address: 102 Seawall Blvd, Galveston, Galveston Island, TX 77550-5720 (Formerly Comfort Inn & Suites Stewart Beach)
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Galveston
#10 On the Beach Hotel in Galveston
#11 Romantic Hotel in Galveston
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Seawall Inn & Suites by the Beach 2.5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Best Western Plus Seawall Inn & Suites By The Beach Hotel Galveston
Best Western Plus Seawall Inn And Suites By The Beach
Comfort Inn Stewart Beach
Comfort Inn Galveston
Galveston Comfort Inn

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