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BEST WESTERN PLUS Seawall Inn & Suites by the Beach
Ranked #13 of 52 Hotels in Galveston
NOTTINGHAM
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Plus?”
3 of 5 stars Reviewed December 3, 2012

This hotel has stated it is in the BW Plus range but we were expecing a lot more than we got.
Don't get me wrong. The hotel is good. Room was nice.
However, the breakfast was not very good and when stated it is a full breakfast you had to be down early as they did not replenish the food so once it is gone its gone.
We have let the team there know about this and they said they are going to look at why we have complained but we won't be there again to see if they change breakfast organisation. It will be interesting to see.
The hotel is situated just over the road from the large grass area beyond which is the sea. You need to have a third floor room to see it clearly though as there are palm trees planted the length of the front of the hotel which block some of the view.To go down to the sea is about a 10 minute walk towards town.
Hotel is situated to the far end of town.
Plenty of free parking.
beds comfortable.
Not spotless in communal areas although room was clean.
Staff hardly speak and most just sit behind reception waiting for ... well not sure what they are waiting for as most guests just get on with things and go out all day.
about 2 - 3 miles from main Galveston sea front activities, but road reasonably quiet in November and plenty of sea front parking at this time of year.
There are things to see in Galveston but it is mainly geared to families who have children and like funfair etc ... and eating.
We liked the laid back atmoshpere of Galveston as we did little other than relaxing whilst there.
Overall I think the hotel is probably value for money if you have an offer. But needs to be cautious about its claims being a Plus hotel.

Room Tip: 3rd floor to seeover palm trees. but I think most rooms are standard.
See more room tips
  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank NottinghamLaney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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522 reviews from our community

Traveler rating
    234
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    62
    28
    29
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194
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48
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
amarillo
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed October 6, 2012

very friendly and helpful staff. great price for a stopover before boarding the cruise. great location, all the seawall shops and resturants and close to the strand. free cruise ship parking in parking garage, Staff helped us with transportation to the cruise. Will stay there next time.

Room Tip: good hotel with free covered cruise ship parking
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  • Stayed September 2012, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Maggie s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bijal M, General Manager at BEST WESTERN PLUS Seawall Inn & Suites by the Beach, responded to this review, May 17, 2014
Thank you staying with us. We are happy to know your enjoyed your stay and we hope to see you again very soon.

BJ
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Arkansas
Level Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed September 4, 2012

Stayed in the Gulf view suite. It was anything but "suite". One of 2 air units did not blow cold air, maintenance came and fixed the last night. My room keys had to be made 3 different times because they didn't work upon returns to the room. Explained twice to the desk person that keys were not being deaccesed next to my phone. One day, someone decided to acrylic spray paint a refrigerator, leaving a cloud of fumes all through lobby and elevators. Sorry asthmatic guests. To look out one gulf view window meant the T.V. would shut down, to look out another, meant the hall lamp would short out. Hot water was minimal and water pressure was less. Bathroom and 2 person jetted tub was nice though. Bring your own pillows unless you like hard and firm.

Room Tip: Jetted tub or jacuzzi suite because your back may need the massage after these beds.
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  • Stayed September 2012, traveled with family
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
3 Thank SRN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beaumont
Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed September 4, 2012

Diamond member of Best Western (which means we stay at Best Western many, many times throughout a year) have NEVER encountered a more rude front desk person at Best Western or any other hotel for that matter. Will not stay at this establishment and will not recommend to anyone.

Stayed September 2012, traveled with family
Helpful?
5 Thank Rachel S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Galveston, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 28, 2012

Staying here in the off season and the price is only $48 a night. I choose this property because it's at the east of Seawall Blvd and away from the main rush of people but easy to get to all of the attractions. The renovated rooms are very nice and updated, clean with high ceilings which makes the room feel bigger. Nice workout area and pool. The breakfast is compatable to other continental breakfast bars at other hotels. My first night here, the people in the room next to mine were very loud and noisy. The night time manager took care of the issue and those people were gone the next day thankfully. My one negative is that the hot water does not get hot enough for my taste but overall it was a great place to stay for 3 nights.

Room Tip: Ask for a room on the 2nd or 3rd floor so you can get a better view of the water.
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  • Stayed August 2012, traveled solo
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank michael w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed August 23, 2012

Average property for a Best Western. Will say staff was nice and even upgraded us to an ocean-view when we booked a standard. Breakfast was slightly below avg. on choices and quality. Of course you pay more than you normally would for a hotel like this because of its location across from the beach. It would cost at least $100, more like $175 a night more, to stay at a 4 or 5 star hotel. Location close to UTMB was our reason for staying since we were in town to attend events there and hotel pickings are slim in the area.

  • Stayed August 2012, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank fluke996
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abbotsford, Canada
Level Contributor
128 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
4 of 5 stars Reviewed July 31, 2012

My wife and I stayed here for two nights with our youngest son. We were very happy with the hotel. The staff were very accommodating and helpful, the breakfast was very good, and the location across the road from Stewart Beach was very convenient. I would definitely stay here again.

By the way, we booked this hotel through Priceline and got it for $25 less than the advertised price on the BW website.

  • Stayed July 2012, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
5 Thank ArdyT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Seawall Inn & Suites by the Beach

Property: BEST WESTERN PLUS Seawall Inn & Suites by the Beach
Address: 102 Seawall Blvd, Galveston, Galveston Island, TX 77550-5720 (Formerly Comfort Inn & Suites Stewart Beach)
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Galveston
#9 On the Beach Hotel in Galveston
#11 Romantic Hotel in Galveston
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Seawall Inn & Suites by the Beach 2.5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Best Western Plus Seawall Inn & Suites By The Beach Hotel Galveston
Best Western Plus Seawall Inn And Suites By The Beach
Comfort Inn Stewart Beach
Comfort Inn Galveston
Galveston Comfort Inn

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