The first day of our stay, Housekeeping ignored making up 1 bed, washing coffee pot and cleaning bath. Night clerk Malcom was informed that night, he said he would take care of it and wrote it down on book for the morning manager. Second day after being gone all day, we came back and this time housekeeping ignored the room completely!! everything was just as I had left it: no clean towels, trash cans full, beds unmade, dirty coffee pot, floors with beach sand. Malcom, again, said it was the manager's fault. He said he was the middleman and maids were gone, gave me towels and told me he would give me bedding so that I could make up my own beds. I asked to be moved to a clean room. He said there were none. That was a lie, I went online, checked and there was at least one room same rate as minefor that night. I CAN NOT RECOMMEND THIS HOTEL BASED ON THIS REAL BAD, BAD EXPERIENCE!
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- Also Known As:
- Country Inn Galveston Beach Hotel Galveston