This is indeed a lovely place in a perfect location for us, and our 3 generation family were hoping to come back for many years to come. Upon arrival we checked out the upstairs floors, as instructed, but failed to inspect the garage area. In one area of the garage all screens were out.
One of our party noticed a screen falling down in another area but, because of the other damage, did not tell me about it until we were penalized for it. Upon returning to our home, I received a call from the owner who talked about some boards that the kids had moved (they were laying on the ground), which I was aware of, the screen, which I had no knowledge of until after and her problem with raccoons, hence no replacement of the screens in the aforementioned outer area. I thought everything was okay until I received an email that I was being penalized $100 for screen replacement! As the children (3 and under) were never left unattended, I still do not see how we could be held responsible. I'd ask the raccoons!
On check out as we checked under beds and couches, it was obvious that they had not been cleaned in a while. The oven was not cleanThe TVs upstairs do not get good reception so render themselves useless.
We were prepared to overlook the TV and clean ourselves, the next time. However, seeing as the owner was, in my opinion, inreasonable, there will not be a next time. At $600 a night this should be better than this. There are other houses next door.
|How easy was it to book the property?||How helpful were the directions to the property?|
|How easy was key pickup/access to the property?||Overall condition of the property|
|Bedding & mattresses||Kitchen & utensils|
|Bathroom cleanliness||Other facilities & amenities|
The house was nice enough although not a good place for young kids. The owner needs to fix the shower outside as well. It was also poorly cleaned. On the first day that I got there, a screen was broken and the owner accused us of breaking it. Our word against hers, but she wouldn't give us our deposit back. Unfortunately for her, we will be staying at another house on the same resort (resort was awesome).
|Check in / front desk||Service|
|Young singles||Friends getaway|
|A romantic getaway||Older travelers|
|Families with young children||Families with teenagers|
|Luxury-minded travelers||Rugged travelers|