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“Amazing for a Vacation Rental In Galveston!!!”

Review of Bay Front Escape

Bay Front Escape
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Bay Front Escape
Master Bedroom Guest Room
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Very good
7 reviews
Bay Front Escape
Master Bedroom
Guest Room
Game Room Convertible Ping Pong/Pool Table & Flat Panel TV
Twin/Full Bunk Bed
Guest Room
The Bay View
Back Patio View
Pointe West Beach Club
IMG 2751
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Living Space, Foosball, BluRay player, Flat Panel TV, X1 Entertainment system by Comcast, WIFI
Dining Room
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Overview
Rental Home -
4 Bedrooms, 4 Bathrooms, Sleeps 12
Galveston, Galveston Island, Texas

Reviews from our community

Very good - based on 7 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
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English first
640maggie...
Midlothian, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Disappointed”
Reviewed August 21, 2013 for a stay in August 2013
2
people found this review helpful

The house was nice enough although not a good place for young kids. The owner needs to fix the shower outside as well. It was also poorly cleaned. On the first day that I got there, a screen was broken and the owner accused us of breaking it. Our word against hers, but she wouldn't give us our deposit back. Unfortunately for her, we will be staying at another house on the same resort (resort was awesome).

Date of stay: August 2013
Traveling group: Large Group
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Aug 20, 2013
Dear Maggie,
Thank you for your review and we apologize if your experience was negative. As an employee of Bay Front Escape, I take all online reviews & criticism seriously. We take pride in our property and strive to provide a welcoming as well as comfortable vacation rental property for all our renters to enjoy.

We ask that all renters complete our "check in" procedure to ensure that their stay is comfortable by reporting anything that may be broken or unclean upon arrival. Our employees walk through and inspect the property before and after each stay as well in order to reinforce our policies. Our strict policies are included in the contract to ensure that the renter is protected as well as the home.

It is important to us that renters can enjoy a vacation home that has been properly kept to their satisfaction. We make a point to address all issues to provide a clean, comfortable environment for our renters as that is exactly what we would want as renters. If we were to allow renters to stray from the guidelines, our home would not be suitable.

With that said, we only witheld a portion of your deposit to repair the damage so that the property is in good condition for future renters. We do not keep damage deposits as part of commission/profit. The remaining balance was refunded back to you.

Again, we thank you for your review and we have made a note of your complaint. We are happy to know that the outcome was positive for you and your family, even if it was not at Bay Front Escape.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Texas
Reviewed March 26, 2010 for a stay in February 2010
1
person found this review helpful

Date of stay: February 2010
Value Rooms
Location Cleanliness
Check in / front desk Service
Liked best: The game room, flat screen tv's & accessibility to ammenities
Liked least: Nothing it was wonderful!
Traveling group: Family with young children
Your age range 25-34
Would I recommend this vacation rental to my best friend?  
Recommended for:
Young singles Friends getaway
A romantic getaway Older travelers
Families with young children Families with teenagers
Tourists Large groups
Luxury-minded travelers Rugged travelers
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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2 guests
Adults2
Children0
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